Anonymous
Pembroke,#2Consumer Comment
Wed, September 03, 2008
I have heard stories of people being wronged by the local water company and sometimes even down right abused. For example, a cook I knew, told me about the water company sticking him with a bill the previous owner of the house did not pay and they refuse to stick that amount due on outstanding balances of the previous owner. He said, even with documentation they refused bill the previous owner instead of him. He is on a tight budget with two kids and a wife on his salary and can't afford a lawyer. NOW, on the defense of the water company I bet they hear these kinds of stories all the time some that are true others that are not, however with proof and without too much of an attitude they should resolve the situation quickly and kindly especially since the water company was at fault for the mistake on the records. I also, have heard a lot of people that don't receive bills, which I am one of them as right now. My first water bill went MIA so my roommate called the company and they said that they sent it. In an unbiased way I believe them since this is a new apartment complex and it could have gotten lost. So my water just got cut off today and I will run down to see if I can resolve the issue. Well, I was charged a $5 late fee and $30 reactivation fee. It was a little unfair, but understandable. However, I am not someone you screw over so if this type of relationship continuous thing I will I will further post.
Robert
Wallingford,#3Consumer Comment
Fri, August 19, 2005
When you had not received a response to your e-mails, you should have picked up the telephone. You could have asked you wife to bring a copy of the bill with her to Panama for when you met up with her. It seems you could have put a lot more effort into determining what the amount of you bill was. Sending off an email does not indicate a good faith effort. I doubt there was any fraud or corruption involved.