- Report: #87908
Complaint Review: ROBIN SUBARU - WOOD DALE Illinois
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Author Not Confirmed
Why?
ROBIN SUBARU
940 LIVELY BLVD WOOD DALE, Illinois, U.S.A.
Phone:
800-277-6246
Web:
N/A
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ROBIN SUBARU will not honor thier warranty! Rip-off! They're nuts! WOOD DALE Illinois
I PURCHASED A GO CART WITH A ROBIN/SUBARU ENGINE THINKING THAT IT WAS GREAT. THE NAMED SEEMED REPUTABLE. WELL, NOW I KNOW WHY THEY MAKE SO MUCH MONEY. THEY TELL YOU THAT YOU HAVE A WARRANTY, BUT WHEN YOU BRING IT TO THE SHOP, THEY FIND ANY EXCUSE TO NOT STAND BY IT!!
I HAD THIS $1000.00 GO-KART FOR 2 MONTHS BEFORE THE ENGINE BLEW UP! THEY SAID THAT A NUT GOT SUCKED INTO THE INTAKE AND THAT WAS NOT A DEFECT! IF A NUT CAN GET IN THERE AND BLOW UP THE ENGINE, CAN'T A ROCK? THIS VEHICLE IS FOR OFF ROAD USE. I HAD TO PAY FOR A NEW ENGINE ON MY OWN!
THEIR CUSTOMER SERVICE IS VERY RUDE. THE MAN I SPOKE TO WAS RUDE. HE TOLD ME I WAS A LIAR AND THAT THEY WOULD, IN NO WAY HELP ME OUT! I WORK IN CUSTOMER SERVICE AND WE ARE TAUGHT TO NEVER, EVER SPEAK TO A CUSTOMER LIKE THIS!
I WILL NEVER BUY ANOTHER PRODUCT BY THIS MANUFACTURER, EVER! IF YOU ARE LOOKING TO BUY SOMETHING WITH A ROBIN/SUBARU ENGINE... DON'T. IT WILL BREAK AND IT WILL NOT BE WARRANTEED. REMEMBER IT IS A LIMITED WARRANTY AND THEY LIMIT IT TO THEIR SATISFACTION!!
Lola
JACKSONVILLE, Florida
U.S.A.
I HAD THIS $1000.00 GO-KART FOR 2 MONTHS BEFORE THE ENGINE BLEW UP! THEY SAID THAT A NUT GOT SUCKED INTO THE INTAKE AND THAT WAS NOT A DEFECT! IF A NUT CAN GET IN THERE AND BLOW UP THE ENGINE, CAN'T A ROCK? THIS VEHICLE IS FOR OFF ROAD USE. I HAD TO PAY FOR A NEW ENGINE ON MY OWN!
THEIR CUSTOMER SERVICE IS VERY RUDE. THE MAN I SPOKE TO WAS RUDE. HE TOLD ME I WAS A LIAR AND THAT THEY WOULD, IN NO WAY HELP ME OUT! I WORK IN CUSTOMER SERVICE AND WE ARE TAUGHT TO NEVER, EVER SPEAK TO A CUSTOMER LIKE THIS!
I WILL NEVER BUY ANOTHER PRODUCT BY THIS MANUFACTURER, EVER! IF YOU ARE LOOKING TO BUY SOMETHING WITH A ROBIN/SUBARU ENGINE... DON'T. IT WILL BREAK AND IT WILL NOT BE WARRANTEED. REMEMBER IT IS A LIMITED WARRANTY AND THEY LIMIT IT TO THEIR SATISFACTION!!
Lola
JACKSONVILLE, Florida
U.S.A.
