- Report: #1273469
Complaint Review: Rockauto LLC - Internet
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Author Not Confirmed
Why?
Rockauto LLC
Internet, USA
Phone:
608-661-1376
Web:
rockauto.com
Categories:
Business Rating:
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Rockauto LLC defective parts supplier-keep paying the shipping fees-keep sending defective parts over and over Internet
I got ripped off by this company both times I used them for parts. Once might just be a mistake. Twice, I think not. SHISTERS! Parts shipped are faulty and replaced with faulty parts after you pay the shipping over and over. At customer service, the female that answered the phone was polite until it was understood I had a complaint, her supervisor, Benjamin would not provide any information when he figured out I was writing to the Federal Trade Commission and repeatedly referred me to their return policy and hung up on me. I never imagined something like this would happen the day I bought that first part from this outfit. I finally just went to a real auto parts store and bought a real part
