- Report: #1439930
Complaint Review: Rockauto.com - Madison WI
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Author Confirmed
Why?
Rockauto.com
6418 Normandy Lane Suite 100 Madison, 53719 WI, United States
Phone:
1-608-661-1376
Web:
rockauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rockauto.com Be careful buying motor mounts here. I bought one and installed it at a DIY shop near me, which cost me about $250 and the part is such trash that now I have to go to the Chrysler dealer and have another installed. Terrible service. I emailed them and explained the damages and they wrote back, "I dont think you are grasping what we are trying to explain. No one is going to be calling you. We are not making an exception for you" Madison WI
Rockauto.com Be careful buying motor mounts here. I bought one and installed it at a DIY shop near me, which cost me about $250 and the part is such trash that now I have to go to the Chrysler dealer and have another installed. Terrible service. I emailed them and explained the damages and they wrote back, "I dont think you are grasping what we are trying to explain. No one is going to be calling you. We are not making an exception for you" Madison WI
It's possible to get some decent parts b/c I know they sell AC Delco. But beware! This company will NOT help you if something happens like if a part is poor quality.
