- Report: #1499840
Complaint Review: ROCKAUTO.COM - Madison, Wisconsin
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Author Not Confirmed
Why?
ROCKAUTO.COM
6418 Normandy Lane Madison,, 53719 Wisconsin, United States
Phone:
1-866 762 5288 -1608-661
Web:
Rockauto.com
Categories:
Business Rating:
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ROCKAUTO.COM Customer service Catherine / Jeff/ Rodney They send me the wrong regulator on my 2010 for Expediton Madison, Wisconsin
Hello i needed a drivers side window regulator on my 2010 Ford Expedition I been a customer with RockAuto for 2 years I recommend them to my friends but because of the Covid the 5 Mechanics i go to had the Covid 19 I had to wait for3 months and they were closed i finally get in My Mechanic Dan said to me they only send the passenders side not the drivers side he could not install it because of speaker side I had wrapped it back 2 weeks ago to their parts center in Ohio RockAuto never responded to me that they receive it so i contacted them Then this past Friday this Maxwell emailed me they cannot echange it if has been used i told him my Mecanic never put it in because you send in correct part
I told Maxwell Catherine Rodney that was their error they refused to exchange because it was 50 days overdue i told them i could them my meachincs shop was closed because of the covid. But Jeff told me to to order a new one they refuse to hear my case so all three of them are Ignorant I put the on my Face Book page telling the people not to buy from RockAuto because to dont care about the customers
