- Report: #116269
Complaint Review: Rockenbach Chevrolet grayslake Illinois - Grayslake Illinois
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Rockenbach Chevrolet grayslake Illinois
1000 East Belvidere Rd Grayslake, 60030-0309 Illinois, U.S.A.
Phone:
847-223-8651
Web:
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Rockenbach Chevrolet ripoff scam dishonest Grayslake Illinois
*Consumer Suggestion: They Did You a Great Big Favor! Its a FLEECE!
*Consumer Suggestion: They Did You a Great Big Favor! Its a FLEECE!
*Consumer Suggestion: They Did You a Great Big Favor! Its a FLEECE!
*Consumer Suggestion: They Did You a Great Big Favor! Its a FLEECE!
*Consumer Comment: I was a doormat
Phil
PLEASANT PRAIRIE, Wisconsin
U.S.A.I went to rockenbach chevrolet on 10/26/04 to play the typical car salesman consumer game to lease a vehicle.When i got there I told them I had to have a payment of no more than $400 per month on 36 month lease & the saleswoman {maureen mo'}said no problem. All I asked for when I called her on 10/29/04 was rate/miles over/residual/exact payment which was not to be over $400 per month & she said I would have to come in & talk to the finance manager cause she was only the sales person.So I talk to Maureen on 11/2/04 & she said come in on 11/3/04 & they would have everthing ready.I went in to rockenbach the next day to get the new vehicle & when I get there they took my keys to get my car processed for trade in.I started talking to the saleswoman & all of a sudden my payments are $40 more a month on 48 month lease opossed to a 36 month lease I asked for. They sent me to talk to the finance manager & he said he could do $400 per month but could not take my car in on trade.I told him I could not afford two cars & he said what happens when you don't make your car payments?I told him they would reposes my car & said let it happen & I could get there vehicle.So after he said that I demanded my car keys back over & over & they kept telling me one more moment while they continued to try & sell this car to me. I finally told them give me my d**n keys back & Maureen told me I think I threw them on the roof then the finance manager laughed at her smart a*s joke.Needless to say they gave my keys back & I would rather lease/buy from a company called {do we cheat em & how}before I ever go back to rockenbach chevrolet ever again. Phil PLEASANT PRAIRIE, Wisconsin
U.S.A.
U.S.A.I went to rockenbach chevrolet on 10/26/04 to play the typical car salesman consumer game to lease a vehicle.When i got there I told them I had to have a payment of no more than $400 per month on 36 month lease & the saleswoman {maureen mo'}said no problem. All I asked for when I called her on 10/29/04 was rate/miles over/residual/exact payment which was not to be over $400 per month & she said I would have to come in & talk to the finance manager cause she was only the sales person.So I talk to Maureen on 11/2/04 & she said come in on 11/3/04 & they would have everthing ready.I went in to rockenbach the next day to get the new vehicle & when I get there they took my keys to get my car processed for trade in.I started talking to the saleswoman & all of a sudden my payments are $40 more a month on 48 month lease opossed to a 36 month lease I asked for. They sent me to talk to the finance manager & he said he could do $400 per month but could not take my car in on trade.I told him I could not afford two cars & he said what happens when you don't make your car payments?I told him they would reposes my car & said let it happen & I could get there vehicle.So after he said that I demanded my car keys back over & over & they kept telling me one more moment while they continued to try & sell this car to me. I finally told them give me my d**n keys back & Maureen told me I think I threw them on the roof then the finance manager laughed at her smart a*s joke.Needless to say they gave my keys back & I would rather lease/buy from a company called {do we cheat em & how}before I ever go back to rockenbach chevrolet ever again. Phil PLEASANT PRAIRIE, Wisconsin
U.S.A.
5 Updates & Rebuttals
Maria
Beach Park,Illinois,
U.S.A.
I was a doormat
#2Consumer Comment
Mon, December 06, 2004
Phil, Kudos to you for not being bullied into getting their car on their terms. Unfortunately, that wasn't the case with me. I, too, specifically told the salesperson at Rockenbach I did not want to go over $250 for my monthly car payments. He said I would then need to make a substantial down payment, which (stupid me) I did. I put $3500 down, thinking that would definitely make my monthly car payments lower. After making me play the waiting game (I went in around 3pm and wasn't able to leave until around 9pm!), I was ready to go home and sign/initial whatever was necessary for me to get the car. That's when I found out my monthly car payments would be $307 and discovered that the interest rate was 17.95%. When I tried to argue, comments were made about my "credit score", and I was made to feel like it was my fault I could not get a decent rate to make my car payments lower. I felt so helpless and resigned at the situation I was in that I signed the papers, got in the car, and drove away, vowing to never ever set foot in that place again. Next time, I will remember that it is okay to refuse to sign and reject offers that is not on my terms, and that I shouldn't feel that I was 'inconveniencing' the carsalesperson.
Jim
Orlando,Florida,
U.S.A.
They Did You a Great Big Favor! Its a FLEECE!
#3Consumer Suggestion
Sun, November 07, 2004
Phil: You did a fantastic thing...you walked out! Connsider how many other people would have played the role of doormat and given in! But I do want to caution you and remind you they did you a fantastic favor! Don't ever get into a FLEECE! Did they tell you about all the phoney-baloney fees and surcharges? Did they tell you about higher insurance premiums in a FLEECE? Did they tell you about returning the car with brand new tires at the end of the FLEECE? Did they tell you about how dealers often use the wear and tear clause to grossly exaggerate W/T and charge you more money? When that happens, do they really repair all those things or just pocket your money and send the car to the auction? Did they tell you about the phoney-baloney fee at the end of the FLEECE? Phil, they did you a favor which gives you a chance to think this thru. No reputable financial advisor approves of getting into a CAR FLEECE. No matter how great they make it sound and no matter how much they try to flatter you by telling you how smart you are...it is STILL a CAR FLEECE! Buy the car! Don't get FLEECED!
Jim
Orlando,Florida,
U.S.A.
They Did You a Great Big Favor! Its a FLEECE!
#4Consumer Suggestion
Sun, November 07, 2004
Phil: You did a fantastic thing...you walked out! Connsider how many other people would have played the role of doormat and given in! But I do want to caution you and remind you they did you a fantastic favor! Don't ever get into a FLEECE! Did they tell you about all the phoney-baloney fees and surcharges? Did they tell you about higher insurance premiums in a FLEECE? Did they tell you about returning the car with brand new tires at the end of the FLEECE? Did they tell you about how dealers often use the wear and tear clause to grossly exaggerate W/T and charge you more money? When that happens, do they really repair all those things or just pocket your money and send the car to the auction? Did they tell you about the phoney-baloney fee at the end of the FLEECE? Phil, they did you a favor which gives you a chance to think this thru. No reputable financial advisor approves of getting into a CAR FLEECE. No matter how great they make it sound and no matter how much they try to flatter you by telling you how smart you are...it is STILL a CAR FLEECE! Buy the car! Don't get FLEECED!
Jim
Orlando,Florida,
U.S.A.
They Did You a Great Big Favor! Its a FLEECE!
#5Consumer Suggestion
Sun, November 07, 2004
Phil: You did a fantastic thing...you walked out! Connsider how many other people would have played the role of doormat and given in! But I do want to caution you and remind you they did you a fantastic favor! Don't ever get into a FLEECE! Did they tell you about all the phoney-baloney fees and surcharges? Did they tell you about higher insurance premiums in a FLEECE? Did they tell you about returning the car with brand new tires at the end of the FLEECE? Did they tell you about how dealers often use the wear and tear clause to grossly exaggerate W/T and charge you more money? When that happens, do they really repair all those things or just pocket your money and send the car to the auction? Did they tell you about the phoney-baloney fee at the end of the FLEECE? Phil, they did you a favor which gives you a chance to think this thru. No reputable financial advisor approves of getting into a CAR FLEECE. No matter how great they make it sound and no matter how much they try to flatter you by telling you how smart you are...it is STILL a CAR FLEECE! Buy the car! Don't get FLEECED!
Jim
Orlando,Florida,
U.S.A.
They Did You a Great Big Favor! Its a FLEECE!
#6Consumer Suggestion
Sun, November 07, 2004
Phil: You did a fantastic thing...you walked out! Connsider how many other people would have played the role of doormat and given in! But I do want to caution you and remind you they did you a fantastic favor! Don't ever get into a FLEECE! Did they tell you about all the phoney-baloney fees and surcharges? Did they tell you about higher insurance premiums in a FLEECE? Did they tell you about returning the car with brand new tires at the end of the FLEECE? Did they tell you about how dealers often use the wear and tear clause to grossly exaggerate W/T and charge you more money? When that happens, do they really repair all those things or just pocket your money and send the car to the auction? Did they tell you about the phoney-baloney fee at the end of the FLEECE? Phil, they did you a favor which gives you a chance to think this thru. No reputable financial advisor approves of getting into a CAR FLEECE. No matter how great they make it sound and no matter how much they try to flatter you by telling you how smart you are...it is STILL a CAR FLEECE! Buy the car! Don't get FLEECED!
