- Report: #1293067
Complaint Review: Ron Carter Hyundai - Friendswood, Texas
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Author Not Confirmed
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Ron Carter Hyundai
18100 Gulf Fwy Friendswood,, 77546 Texas, USA
Web:
http://www.roncarterhoustonhyundai.com/
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Ron Carter Hyundai I purchased vehicle from the dealership. The vehicle had 80,000 plus miles. Friendswood, Texas
I purchased vehicle from the dealership. The vehicle had 80,000 plus miles. The finance person advised me that the extended warranty was out for the vehicle he told me it would be wise to purchase a 2 year extended warranty. He told I would have to worry about any repairs for 2 years. He added I would have a car loaner if my car needed repairs. Moreover, they would also give me oil changes during that time. Now it’s about 9 months later. The check engine light comes on. Two days after the check engine a light comes on I hear a loud sound coming from under the engine. I take my car in the same next day. I explained to the service person I am payed for an extended warranty and I wanted my car fix. The flowing day I get a phone call explaining to me that the warranty was 2 years or 100,000 miles and I was a little over the miles. I explained to her no the finance person told me 2 year he never mentioned the 100,000 miles. I added why I would pay over $2,000 for 20, 00 miles of warranty. She replied I saw the car had a lot of miles. She stated she would get management to call me. I called the manager of used sells, finance manager and serval other managers no one returned my call. Fast forward 5 weeks after calling and leaving messages the service person called and asked if anyone returned my phone calls. They had not. She replied she would try to talk to someone and call me back. She called and stated the person stated it’s nothing he could do. No mangers took the time to call me back. The vehicle is $200.00 to fix. I never felt so ripped off in my life. Once the deal was made and they got my money. That was it. I am no longer a valued customer.
