DebyCole
New York,#2Consumer Comment
Wed, April 12, 2017
I also had a horrible experience with them. I've purchased my timeshare 3 years ago, and it's been impossible to get out. I was pressured to sign a contract, and i was also scammed, they never did what they promised. We must do whatever it's in our hands to put finish to those thieves!!! I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info about them, take a look:
https://www.timesharescam.com/blog/213-royal-holiday-timeshare/
brownsong
culpeper,#3General Comment
Sun, February 07, 2010
I feel for you. One thing they are not telling you is that you have three days to get out of any contract you sign. It seems to me that you canceled within that time frame. If she said that she would check it out, it's possible that the finance package was sent out before the phone call. Send a letter certified mail asking for a copy of the contract and be polite, it is always easier to be helped and to get what you want that way. Or email them, but if you do that, make sure you save the document on a hard drive with date and time on it. Save everything and if possible, record all conversations. They may slip up in one of them and admit that you are canceled. When you get your contract and cancellation papers, read them carefully. You don't need a lawyer for this. Look for where it says you have three days to cancel. All contracts are supposed to say this, or if it doesn't, search their website under terms and conditions and read every word. Somewhere it should say you have three days. Then confront them with this info and prove that you canceled with the paperwork. If all else fails, hire a lawyer to send them a letter. It will be the best hundred fifty dollars ever spent. This should open their eyes. Also, insist on speaking with management. Good luck, and make sure to update!