;
  • Report:  #125142

Complaint Review: Royal Merchandising - Long Branch New Jersey

Reported By:
- Gainesville, Florida,
Submitted:
Updated:

Royal Merchandising
46 Fourth Avenue Long Branch, 07740 New Jersey, U.S.A.
Phone:
732-571-3100
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I wired $800 to Royal Merchandising in Long Branch, New Jersay.

I contact MELVIN (MEL) SPANGLER, the owner. I wanted to be sure my wire transfer reached him.

Melvin says, "I lost your order, can you give it to me again?"

(I said sure, no problem. It could be an honest mistake.)

On day 12, I contact MEL SPANGLER again to see if he has now sent the order out. This time, he says:

"We put the correct address on your package, but UPS shipped it to the wrong state."

(I said "Ok, no problem...")

Another week goes by. On day 19, still waiting for my package, I call MELVIN SPANGLER at Royal Merchandising again to ask if he has a tracking number.

"Here is your tracking number: XXXXXX."

--> Great! Finally! Or so I thought... the tracking # has no info. I called UPS, who claims the package was never shipped! <--

It's now day 60.

The tracking number doesn't show any pickup or travel of any package. MEL SPANGLER offers no explanation, and is very irate and rude when I asked for him to please trace the package through UPS.

MELVIN SPANGLER at Royal Merchandising will probably post a rebuttal that talks around these problems.

He'll blame UPS, he'll blame me (the customer), he'll blame everyone and everything - except himself.

It is two months now without my merchandise. MEL SPANGLER will no longer accept my calls.

YOU BE THE JUDGE if you want to send any money to Royal Merchandising or to MELVIN SPANGLER.

Christopher

Gainesville, Florida
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//