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  • Report:  #765308

Complaint Review: RPM Auto Sales - Flint Michigan

Reported By:
Debra - Grand Blanc, Michigan, United States of America
Submitted:
Updated:

RPM Auto Sales
4083 N. Dort Highway Flint, 48506 Michigan, United States of America
Phone:
Web:
www.rpmautosales.com
Categories:
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Warning

My daughter bought her car from RPM autosales in April, 2011 it was a 2002 Grand Prix. They charged her 10,600 dollars for the car plus 25% interest over 36 months. They told her once she established credit she would be able to refinance her car for a lower payment (she started paying 200 dollars every two weeks). After 3 months of making on-time payments she was told that they can not refinance her car until she started paying on the principle. She called back a month later and was told they do not refinance cars ever and if they even considered it she couldn't owe more then 2,000 dollars. The fact that they charged someone almost 11,000 for a 2002 is ridiculous not to mention 25% interest.

Now, this car was under a 30 day warranty. As soon as she drove it she realized it had bad brakes, it rattled once the car got over 55 mph, there was no air filter, the AC stopped working, and there was a coolant leak. She brough it back within the 30 days and they kept her car for 3 days (causing her to miss work). When she got it back the only thing fixed was the AC (which went out again the next day).

Car dealers are going to rip you off, it's a given, but c'mon this is ridiculous. Don't buy a car through these people, at least if they are going to rip you off they should provide great customer service. These people are rude and their mechanics have no idea what they are talking about. Save your money and time, go through someone else!


2 Updates & Rebuttals

coast

USA
Live and learn, or get suckered again next time

#2Consumer Comment

Tue, August 16, 2011

"They told her once she established credit she would be able to refinance her car for a lower payment"

Was that in the written agreement?

"As soon as she drove it she realized it had bad brakes"

The brakes were bad on the test drive but she bought it anyway.

Why did she agree to pay more than double the value of the car?


Jim

Orlando,
Florida,
USA
Forced?

#3Consumer Comment

Mon, August 15, 2011

Nobody forced your daughter to buy this car. She agreed to the purchase price and interest rate. The interest rate was high because of her credit reputation which you seem to indicate is no credit. A high interest rate under that circumstance is common practice which she agreed to. You say problems were experienced as soon as she drove it off the lot? Did she take the car on a test drive? Did she or you have the car checked out by your mechanic before purchase? Again, this is something totally under your and her control. She failed to use the tools of a smart consumer and you, as a parent, incredibly failed to advise her of those things. By the way, I don't work for them.

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