This Company contacted us through the state association and its members, or agents. On June 26, 2009 we entered into a 6 month agreement, with quarterly reports, per their agreement, Sec. 2. On November 22, 2009 we demanded for the third time a report, or would file a complaint with Attorney General's Office. The report look like something a junior high student in accounting would produce. No dates etc., the response was short and RRI wanted to cancel our agreement. Our charge for one account collected was $900.00 0n a $1500.00 collection. This inaccordance to their agreement Sec. 1 Fees is based on a account which was Two (2) years old and/or with another agency and legal litigation taken. Since this account had already been already litigated with us and had a court filed and docketed judgment of 01/30/ 2009, would only have been 6 (six) months old and at 35%. We also had an ammended clause added, Agency will add fees. As of the date of this e-mail, we still have no report, they still have not verified they are licensed in any or all states, cannot explain any details of collections. We heard from one customer, they threathen to put their son in jail and had to third-party intervene and order them to cease such actions, please contact your Bail Association and state dept., to make sure they can operate legally in your state. We've been told check(s) are in the mail November 30, 2009. By current complaints and actions, we'll wait and see.