- Report: #1195659
Complaint Review: Rush Card -
-
Author Confirmed
Why?
Rush Card
USA
Phone:
(866) 787-4227
Web:
www.rushcard.com
Categories:
Business Rating:
(0)
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Rush Card Unirush My name is Renee Mxxxxxx and I am a card holder of Rush Card. I have my direct deposit from my work going to my rush card and this past week acutally 5 today ago Sprint my cell phone carrier took out an unauthorized amount of money from account. To be exact $288.93. I called sprint right when I discovered their mistake and let them know they were not authorized to take money out of my account. They right away reversed the amount and left in my account as pending. Sprint even sent over a fax to your accounting offices saying they were not taking the $288.93. Still until this day and dealing with rude supervisors and horrible horrible customer service reps I have not received "MY MONEY" released back to me. Cincinnati Ohio
My name is Renee Mxxxxx and I am a card holder of Rush Card. I have my direct deposit from my work going to my rush card and this past week acutally 5 today ago Sprint my cell phone carrier took out an unauthorized amount of money from account. To be exact $288.93. I called sprint right when I discovered their mistake and let them know they were not authorized to take money out of my account. They right away reversed the amount and left in my account as pending. Sprint even sent over a fax to your accounting offices saying they were not taking the $288.93. Still until this day and dealing with rude supervisors and horrible horrible customer service reps I have not received "MY MONEY" released back to me.
I ran out of gas today on the road home from work and found a nice person that helped me and put gas in my car enough to get me home.. I cried and yelled to your supervisors that I will lose my job if I can't make it to work because of no gas and lose my job. I have a daughter and we did not get to eat tonight because Rush Card is holding my money my hostage. I am furious and I can't believe how horrible of a service your company provided me and I am appalled at how insensitive your supervisors and customer service people are. I am filing a consumer protection agency complaint on your company and hopefully you will go out of business soon so another person doesn't get ripped off like have.
I want my money released. I am checking into an attorney so that I can get a class action suit filed on your company
