- Report: #342030
Complaint Review: Rushcard Srervices - Chicago Illinois
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Author Confirmed
Why?
Rushcard Srervices
rushcard.com Chicago, Illinois, U.S.A.
Phone:
866-586-9669
Web:
N/A
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Business Rating:
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Rushcard Srervices please read fine print after i screw you Chicago Illinois
i have been a rush cardholder for the past seven months, earlier this year i was at a local atm in my hometown of columbus ms and the machine did not give me my money, i went to the bank in the hopes that i would be able to get my money back, but due to the fact that it was not a debit card from that bank, i was told to contact the bank where i got the debit card from, and since there is no physical bank that i could go to i had to fill out a error allegation form. i have spoken to many people in your company about this problem and at no time did anyone inform me that i had a time frame for filling out this paperwork. now i am being told that i missed a 90 day deadline and that my allegation cannot be investigated or my hard earned money put back on my rush card.
so i am cancelling my rush card, i will use the power of the internet to inform everyone how dissatisfied i was with your company and with russell simmons who uses his name and face as the spokesman for this big rip off. and as an american i am extremely disappointed with the fact that with so many families losing jobs in this country that this company chooses to outsource and tries to hide it with fake names and fake accents.
Yankee
columbus, Mississippi
U.S.A.
so i am cancelling my rush card, i will use the power of the internet to inform everyone how dissatisfied i was with your company and with russell simmons who uses his name and face as the spokesman for this big rip off. and as an american i am extremely disappointed with the fact that with so many families losing jobs in this country that this company chooses to outsource and tries to hide it with fake names and fake accents.
Yankee
columbus, Mississippi
U.S.A.
1 Updates & Rebuttals
Yankee
columbus,Mississippi,
U.S.A.
let's follow the script
#2Author of original report
Thu, June 19, 2008
Thank you for contacting RushCard. This is an automatic acknowledgement to let you know that we have received your inquiry. There is no need to reply to this email. RushCard has recently updated our automated telephone system with several great new features! If you call our toll-free number, please pay careful attention to the new menu prompts to ensure that you choose the correct option. You should receive a response to your inquiry within 1-2 business days. If your request requires more immediate assistance, please feel free to contact us at the toll-free number below. To check your account balance and/or recent transactions, please visit us online at www.rushcard.com. Thank you, RushCard Member Services 1-866-900-RUSH [email protected] ------------------------ Refer-A-Friend and get CASH loaded to your RushCard! The RushCard program has so much to offer that you'll want your friends to enjoy it, too. Anytime you refer a friend who signs up and activates their new RushCard, you will receive a $5 credit to your RushCard. In order to receive credit, friends MUST provide referral information which identifies you as the referring RushCard Member at the time of application. We will accept any one of the following: - The valid email address we have on file for you - Your 16 digit RushCard number Your friends may apply several different ways: - Online at www.rushcard.com - By phone at (866) RUSHCARD - By mailing in an application to: RushCard (22068 Network Place, Chicago, IL 60673-1220) Does anyone understand english at this company? I told them I want to cancel my card, not freakin refer a friend, or enemy for that matter!
