Jay dee
Clayton,#2General Comment
Sat, April 07, 2012
I have been with RushCard for many years. Probably since they started. Recently they UP and decided to cut me off because they didn't like the way I was loading funds to my card using Green dot money pak. I tried to explain to them that peopel buy things from me online and one of the ways I suggest that they pay me is thru Green dot. Anyway, that wasn't the issue. I have a few thousabd dollars on my Rushcard and they have been telling me for THREE months that I will recieve my money in 7 to 10 business days. I have called repeatedly and they keep telling me the same thing. They are holding MY MONEY hostage and there doesn't seem to be anything that I can do about it. I am looking for a civil lawyer now because this has become a financial nusance to me. It has really put me in the hole by not having access to MY MONEY. Rush card sucks!
Don
Frederick,#3Author of original report
Fri, October 19, 2007
So I tried calling customer service again to no avail. I kept getting hung up on. I would be on hold and then it would just say "Thank you for calling RushCard customer assistance" and then hang up. There's no getting through to anybody. I'm seriously considering a lawsuit at this point.