on July28,2016. My daughter did a card to card transfer for 300.00. I called my card it was not there so I called Rushcard an was told that my card had been compromised and I would need to get a new card ,he told me that the money was there and when my new card come it would transfer to my new card. The card came in 7 days and no money was on the card so I called back this I was told that I couldn't call my daughter had to .my daughter called and they told her they sent it back to her but no money was on her card they said they would investigate it . Then they told her to have me to call . I called a total of 6 time was hung up on left on hold for 20 minutes and the phone went dead one person said they would put a report in I have emailed 3 times each time they told me to call member services and the would help me it is now September 27,2016 and we have no idea what happened to the 300.00 Rushcards member service personal are so rude and very untrustworthy,someone knows what happened to my money.