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  • Report:  #956442

Complaint Review: RYDER MOVING AND STORAGE - PLANTATION Florida

Reported By:
Henry Conrad - Los Angeles, California, United States of America
Submitted:
Updated:

RYDER MOVING AND STORAGE
510 NW 84TH AVE SUITE 224 PLANTATION, 33324 Florida, United States of America
Phone:
9545516877
Web:
RYDERMOVINGANDSTORAGE.COM
Categories:
Tell us has your experience with this business or person been good? What's this?
Moved from FL to CA. RYDER MOVING AND STORAGE made it very stressful for me. Where do I start . . . Salesman(josh socher) was hard to reach. That should have been my first clue to run.  I requested May 15th move day with 16th as backup. They called day before saying it would be the 16th, which was fine. Then I get a call the eve of the 15th saying they will be there that night btwn 7 & 8pm. Despite my pleas for them not to come until the next day, the truck showed up at 8:45PM & stayed until midnight.  It was a small truck, so they explained that my stuff would be repacked onto the big truck later.  Oh great! More chances for it to get dropped and damaged.  The contract does state they charge for packing materials, but since all my stuff was packed, I didn't think it would apply to me.  I was told they would wrap furniture, but it wasn't explained that I would be charged for tape and also a LABOR FEE for the time it takes them to tape and wrap items. They also found an excuse to crack out a few boxes and charge me for those too.  It ended up being $250 additional!  

Now the real fun starts. . .I get a call the day before delivery saying RYDER lost my check because somebody's purse was stolen.  RYDER wanted the entire amount in cash on delivery.  They agreed to pay the stop payment fee but when I logged into my account, my check had ALREADY CLEARED!   I tried calling them back and also tried to reach josh socher who i found out is the owner, not just my salesman, so therefore they scammed me the whole way.  he even put me on hold to ask "the manager" for a discount, and now HE IS THE ACTUAL OWNER, and I couldn't even get HIM OR ANYONE ELSE FOR THAT MATTER on the line.  They finally called me and agreed that my check wasn't included in the ones "stolen".   I asked him to please make sure the driver knew my check wasn't lost so I wouldn't have any problems with delivery and he said he already informed the driver.  About an hour later the driver called and said my amount due had gone up.  Nobody told him!  It was finally worked out and my stuff was delivered . . .a day late  . . . because the job ahead of mine had 5x more furniture than they listed and it took more time. (thats what they told me).  In the end my furniture was picked up and delivered.  There were a few scraps and dings on some items, but I guess thats to be expected.  I didn't like how stressful RYDER made this for me, changing the pickup time twice and coming so late in the evening telling me I didn't have a choice because they had other jobs.  I expected to be charged for actual weight, but the additional LABOR charges I wasn't expecting, but felt what could I do now, I needed to get moved & they knew it.  

WELL WELL WELL, LOOKS LIKE I FOUND YOU AGAIN MR. SOCHER, AND THIS TIME YOU WILL NOT GET AWAY WITH SCAMMING THE INNOCENT!  THE FEDS AND I ARE AFTER YOU AND YOU WILL BE BROUGHT DOWN, AND THE MONEY WE'VE ALL WASTED LOOKING FOR YOU WILL GO TO GOOD JUSTICE WHEN YOU'RE BEHIND BARS!!!! They ripped me off, and don't think for 2 seconds they wouldn't rip you off either.  


JOSH SOCHER DOESN'T CARE ABOUT ANYTHING EXCEPT TAKING YOUR DEPOSIT! THAT IS IT. and once they put you on the truck, they know at that point you are stuck.  The whole story about losing my check brought this experience full circle & seemed made up and then delivery was also a day late.  Never again! NEVER AGAIN, YOU WILL GO DOWN RYDER, JUST LIKE GLOBAL, JUST LIKE MOVING DIRECT, JUST LIKE MAINLINE, JUST LIKE ZOOZ, JUST LIKE ALL OF THEM YOU WILL GO DOWN SOCHER AND THE GANG!


4 Updates & Rebuttals

Joey

Tamarac,
Florida,
Stop, here is the report and the truth

#2UPDATE Employee

Thu, May 02, 2013

 This "scam" of a report has gone on long enough. This whole review is a lie/scam done by an ex-employee who was fired for stealing from our company. This ex-employee then had the audacity to text the owner and BLACKMAILED him to either pay him $5,000.00 or he said he would specifically go onto "ripoff report" and put up false reviews and try to "ruin our company". Please see the following document from "lighthouse point" police station and the police report that was filed against this ex-employee for blackmail and for "using a false identity to make a false report", which they are now in full investigation against this person.

 

We strive to provide the best possible service and would have "many more" negitive reports on our company if any of it was true. It is a shame that in this day and age people use the internet to falsify fake moves/reviews for their "own selfish reasons". But thats why all consumers should know the actual truth about this review and how it is all lies.

 

If anyone would like to call and find out about this current investigation you may contact the light house police department, or call us directly at 866-202-0264. We want to thank all of our customers for their continued business and support, and we are happy the truth has been adressed.

 

Joey Pino

(COO) Ryder moving and storage

Report Attachments

GOV. OFFICIAL

RED HILLS,
California,
THAT IS B.S.

#3REBUTTAL Owner of company

Sat, April 13, 2013

BAR THEM FROM WORKING WITH YOU?

YOU ONLY WORK WITH FOREIGNERS AND SCAMMERS,

GILBERT'S REAL NAME IS CONRAD QUINTER, CHECK HIM OUT ON FACEBOOK, HE LIVES IN SOUTH FLORIDA AROUND THE BOCA AREA. HE IS A LITTLE PUPPET ON A PULL STRING, AND JOSH SOCHER SITS UP AT THE TOP PULLING THE STRINGS.  THEY ARE ALL SCAMMERS, THEY TAKE DEPOSITS AND DON'T COMPLETE MOVES THEMSELVES.  DO NOT GET ABUSED, OR FALSELY ADVERTISED NOR SOLD ON THIS CUP OF B.S.  THIS IS ONE OF THE BIGGEST LEMONS YOU CAN ACTUALLY BUY IN TO!

DO NOT GO WITH ANY MOVERS THAT ARE ASKING FOR MONEY OVER THE PHONE, LEAVE IT ALONE.

SOCHER AND HIS TEAM ARE UNDER THOROUGH INVESTIGATION, AND ALREADY HAVE 2 COMPLAINTS IN WITH THE ATTORNEY GENERAL OF FLORIDA.  THEY WILL BE ARRESTED WITHIN THE YEAR OF 2013.  NO ONE WORRY, SOON ENOUGH RYDER, AND W/E MOVE THEY ARE PLANNING NEXT WILL BE BROUGHT DOWN.  GOD BLESS AMERICA, AND ANYONE WHO STAYS AWAY FROM THESE IDIOTS OUT TO STEAL MONEY FROM GOOD PEOPLE~!


Joey

Tamarac,
Florida,
False report, customer and employee

#4UPDATE Employee

Tue, April 09, 2013

The first report is from an ex-employee who blackmailed the owner for $5k or he would post many fake reports so we lose business, in which we have a police report stating that this person did blackmail the owner and is currently being investigated. As for this most recent post by our so called "ex employee" we have NEVER had an employee named Lisa work for our company. Furthermore, her grammar and spelling would automatically bar her from employment here. 


lisa T

The going to ripoff all the clinet

#5UPDATE Employee

Wed, April 03, 2013

this copmany must be stop i was working there for 3 mo the ask us to tall yes yes yes to all clints Q then the going to the house and the over charge tal him the find there is more staff the size of the box it not the same evrything that to ripoff clint i can't take it no more i laft from ther the FBI must ther and stop this before thing going of control....... josh he is damed and make everyone to be is salve you not gatting pay if u dont book a job screeming on everyone send the fed on him ASAP

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