- Report: #1386451
Complaint Review: rye VIA EYE SERUM - Internet
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Author Confirmed
Why?
rye VIA EYE SERUM
Internet, USA
Phone:
800-748-0603
Web:
www.nouvaliftcream.com/product/lumidaire-cream
Categories:
Business Rating:
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rye VIA EYE SERUM INFINITEFACECARE, RYE*VITACREGENPLUS sent items not ordered costa mesa Internet
I ordered lumidaire anti-aging face cream. During check out i was also offered to try the anti aging eye serum, both for only shipping and handleing. When I checked my credit card statement, I was billed for S&H on both products but also $34.71 for RYE*VITACREGENPLUS. I did not order any other products.
I called the number listed on my credit card statement because there was none listed on the packaging list that came with the products. I was told that I had signed up for a trial , not a product test. I was told I would be shipped the product every month for $89.71. I told him to cancel everything and that I would return all the products I had recieved since they were still unopened. He said they could not accept them back and offered me a 35% discount. I said I would talk to my bank first before accepting his offer. He told me my bank could not refund my money and that I should take the 35%. I said no. Then he offered me 50% because he said he was a supervisor and could do that for me. I explained that they sent me something I did not order and would like a full refund. He then offered me 75% off. I said I would talk to my bank and my attorney first before accepting his offer. He then said he would refund me 100% and that it would take 10 days to credit my account. He also agreed to stop any future product mailings to me.
