- Report: #895580
Complaint Review: Safe Cart - InternetI Internet
Reported By:
Nicky -
Chicago, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safe Cart
InternetI, Internet, United States of America
Phone:
855-838-9715
Web:
www.safecart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safe Cart Downloads did not work, could not open account as requested. Set up the account, could never enter InternetI, Internet
SAFECART Is a big rip-off. They changed the price of the downloads after you entered your credit card info. They added an automatic renewal clause, but never mentioned this before belling your card. I set up my account, trying to get a refund, your password does not work, neither does the one they give you work.
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#2UPDATE Employee
Mon, June 18, 2012
Hello,
We are sorry to hear you had such a bad experience with your order. SafeCart does not set pricing or charges to your account. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.
The payment amount that was charged to you would have been displayed before check out and along with the agreement stating the Automatic Renewal Service can be opted out of. We apologize you did not see this but any assistance you require we will be happy to help you with. If you could give us a call at 1-855-432-0727 M-F 6am to 5pm Sat-Sun 8am to 4pm PST or email us at [email protected]
We look forward in helping you with your issue
Kind regards,
Kristy
SafeCart Customer Support
www.safecart.com
