- Report: #1148035
Complaint Review: Safe-Cart - Nationwide
-
Author Not Confirmed
Why?
Safe-Cart
Nationwide, USA
Phone:
1-855-432-0727
Web:
https://support.safecart.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safe-Cart told me I had drivers Out-Of-Date and when Downloaded they put a Virus on my Computer 102 - 3962 Borden Street Victoria, BC V8P 3H8 Nationwide
I went to play a game on my brand new comptuer not even three hours after purchase. It was a game that was already downloaded onto the computer. Upon opening the game I received a Pop-Up stating that I had drivers out of date. Curious since i just purchased the Computer I accepted the system check. Was told out of 42 drivers 13 were out of date. For $39.95 i could download for Safe-Cart a driver updater. A little reluckant to purchase I did anyways because I wanted something that was up to date. After the download i called the customer support line just to make sure I had done everything right. The gentleman accessed onto my computer stating that I had the drivers out of date and since i hadn't purchased a anti-virus yet tried to give me a sales pitch on Panda anti-virus for $499. After i told him for the fourth time i wouldn't purchase the Antii-virus he hung up on me.
Upon completing "all" the updates i discovered that I had downloaded a virus. One that was locking up a brand new computer. One that when I tried to get onto my Online Classes i was blocked from their server because i had a virus. I had to go back to the store from where i purchased my computer to exchange and buy a New one.
I have tried to contact the customer service that i spoke to the night i downloaded the program and was told they don't handle the refunds that i have to go to another site. Went to go to the site they provided and it wasn't even a valid domain site. So i looked up my billing statement and found the charge to Safe-Cart. I tried to call them but they had closed early. Still waiting to hear a response in which I'm dying to hear what they have to say about their downloads.
