- Report: #890351
Complaint Review: Safeguard properties - Internet
Reported By:
Todd -
Clay, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safeguard properties
Internet, United States of America
Phone:
216-739-2900
Web:
www.safegaurdproperties.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safeguard properties Most unorganized company EVER. Cant match payment with work completed Internet
I started workiong for Safegaurd Properties and was told I would have 168 properties to do Bi-weekly. I took on the work and worked 12 hour days for weeks to make sure I was on top of it. You have to upload pictures to vendor web to get paid. Vendor web does not work correctly. I had to waste endless hours on the phone with their iT dept to try and correct problems on their end. I was told by their IT vendor web is not compatible with Internet explorer. I asked if I could use a different browser, but was told it is not compatible with any. I asked if the problems getting them the pictures would affect my payments, as they threaten charge backs if work is not done on time. I was told no, but after 3 weeks of this, I quit, because I dont have 4 hours every night to walk their IT dept through their problems.
I was told repeatedly to contact my regional with problems, but they wont put me through to her. EVER! I always get some idiot who doesnt have any answers. They like to give you the run around, and then act offended when you get disgusted.
I finally got my first check, though it was not for all of the properties, only a few. The check and stub have no reference as to what they are for. I was sent an email referencing what the check is for, but the email only has order numbers, no addresses. Well, I needed to know which properties the check was for, so I checked my list of work done, which has order numbers, against the email I recieved. Not 1 of the order numbers match, so I cannot even deposit the check yet. I called their accounting department and spoke with Debbie Gbow, who said she did not know why they didnt match, and asked me to send my list as an attachment so she could look into it. I emailed it while she was holding, expecting it to be addressed, She confirmed she got the email, and said she would look into it later and get back to me. She never did. Let me change that.... None of them EVER call back.
They also tell you to "fool" vcendor web to try and put through orders. I was instructed by my Regional, Jennifer Omalley to lie in several spots, as to conditions of the property, just to get my orders through vendor web. This does not seem to be any way to run a business, and I am surprised they have managed to stay open this long.
All I can say is- STAY AWAY FROM SAFEGAURD. You will NOT be safe dealing with this company as a vendor, or customer. Feel free to contact me regarding this if you'd like.
Safegaurd doesnt care enough to even return phone calls.
I was told repeatedly to contact my regional with problems, but they wont put me through to her. EVER! I always get some idiot who doesnt have any answers. They like to give you the run around, and then act offended when you get disgusted.
I finally got my first check, though it was not for all of the properties, only a few. The check and stub have no reference as to what they are for. I was sent an email referencing what the check is for, but the email only has order numbers, no addresses. Well, I needed to know which properties the check was for, so I checked my list of work done, which has order numbers, against the email I recieved. Not 1 of the order numbers match, so I cannot even deposit the check yet. I called their accounting department and spoke with Debbie Gbow, who said she did not know why they didnt match, and asked me to send my list as an attachment so she could look into it. I emailed it while she was holding, expecting it to be addressed, She confirmed she got the email, and said she would look into it later and get back to me. She never did. Let me change that.... None of them EVER call back.
They also tell you to "fool" vcendor web to try and put through orders. I was instructed by my Regional, Jennifer Omalley to lie in several spots, as to conditions of the property, just to get my orders through vendor web. This does not seem to be any way to run a business, and I am surprised they have managed to stay open this long.
All I can say is- STAY AWAY FROM SAFEGAURD. You will NOT be safe dealing with this company as a vendor, or customer. Feel free to contact me regarding this if you'd like.
Safegaurd doesnt care enough to even return phone calls.
