- Report: #324317
Complaint Review: Salinas Toyota/Toyota Finance Corp USA - Salinas California
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Salinas Toyota/Toyota Finance Corp USA
700 Auto Center Circle Salinas, 93907 California, U.S.A.
Phone:
831-444-0700
Web:
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Salinas Toyota/ Toyota Finance Corp USA -0-% Financing with hidden fees at closing Salinas California
RE: HIDDEN FEES AT CLOSING
GOUGEING AT CLOSING
My wife and I were pre-approved by Toyota Finance Corp for a -0-%, 48 months loan at $44k (credit#8513378). We both have very good credit, and we're willing to put cash down and plus trade in our 2003 Ford F-150 Lariat 4 x 4 for a purchase of 2008 Toyota CrewMax Tundra LTD 4 x 4. I was quoted in writing that the purchase price would be dealer invoice plus DMV fees. Upon signing, I asked to see the detail dealer invoice pricing and questioned 4 additional line items: $730 in admin fees, $500 dealer advertising, $800 in bank flooring interest fees, and $10 for gas. Naturally, I objected and questioned the line items, and was informed that they were mandatory fees. So, your dealer invoice pricing is plus $2000 in fees at -0-% for 48 months. What kind of operation are you running? It is a waste of my time and drive to Salinas, CA. If this is the kind of "shady" treatment that you give to all of your "qualify buyers" at the time of closing; your operation projects the auto retail industry a deserving image: NOT TO BE TRUSTED AT ANY LEVEL!
With the economy slowing and approximately 500+ Toyota Tundas sitting on the dealership lots in North Cal, why would your dealership treat its "qualify buyers" this way? Ethics and Greed! The way of doing things at your dealership.
I have been purchasing cars for 35 plus years, and have never run across a dealership like yours! My sister and brother-in-law works for Toyota USA for the past 20 plus years. They both assured me that Toyota Dealerships are good as they come. Obviously, they have not been to yours!
Ben
San Jose, California
U.S.A.
GOUGEING AT CLOSING
My wife and I were pre-approved by Toyota Finance Corp for a -0-%, 48 months loan at $44k (credit#8513378). We both have very good credit, and we're willing to put cash down and plus trade in our 2003 Ford F-150 Lariat 4 x 4 for a purchase of 2008 Toyota CrewMax Tundra LTD 4 x 4. I was quoted in writing that the purchase price would be dealer invoice plus DMV fees. Upon signing, I asked to see the detail dealer invoice pricing and questioned 4 additional line items: $730 in admin fees, $500 dealer advertising, $800 in bank flooring interest fees, and $10 for gas. Naturally, I objected and questioned the line items, and was informed that they were mandatory fees. So, your dealer invoice pricing is plus $2000 in fees at -0-% for 48 months. What kind of operation are you running? It is a waste of my time and drive to Salinas, CA. If this is the kind of "shady" treatment that you give to all of your "qualify buyers" at the time of closing; your operation projects the auto retail industry a deserving image: NOT TO BE TRUSTED AT ANY LEVEL!
With the economy slowing and approximately 500+ Toyota Tundas sitting on the dealership lots in North Cal, why would your dealership treat its "qualify buyers" this way? Ethics and Greed! The way of doing things at your dealership.
I have been purchasing cars for 35 plus years, and have never run across a dealership like yours! My sister and brother-in-law works for Toyota USA for the past 20 plus years. They both assured me that Toyota Dealerships are good as they come. Obviously, they have not been to yours!
Ben
San Jose, California
U.S.A.
2 Updates & Rebuttals
Sean
SALINAS,California,
U.S.A.
DUH!!!!
#2Consumer Comment
Sat, July 12, 2008
It is a shame how the lack of information can damage a buisness. What Ben left out is that all Toyota dealers have the same invoice as long as the equipment is the same. Destination charge, finacial reserve, gas , dealer hold back is in every invoice. It is disclosed on almost every third party buying site and also it seemed it was disclosed at the dealership. It is very unfair for Ben to assume he knows the buisness when it is very obvious he doesnt. If the dealer told Ben invoice plus fees the number didnt change just Ben's perception when he found out what makes up the invoice cost. For example Sale Price is invoice plus fees (24600.00 plus fees) the custmer gets to the store and the dealer shows the custmer the factory invoice that has a breakdown: For example : 23090.00 10.00 gas 600.00 destination 500.00 fin reserve 400.00 holdback 24600.00 dealer invoice The store was up front and anyone who knows will back this up. Ben needs to wake up before he starts calling people liars. It just shows he is ingnorant to the way things work. Too bad he walked on a great deal I wish I was offered invoice when I bought my truck. I gave the dealer Five Hundred over because profit isnt a dirty word. People have to earn to stay open. Does Ben work for free? I doubt it.
Karl
Highlands Ranch,Colorado,
U.S.A.
JIM CAREY SHOULD NOT HAVE STARRED IN THE MOVIE...
#3Consumer Comment
Wed, April 09, 2008
LIAR ,LIAR! Now we all know the TRUTH about TOYOTA and their ways, don't we???? GOOGLE this: SLUDGE POEM and read it!! Then GOOGLE this: SLUDGE POEM 2 and read it!! Then GOOGLE this: ENGINE SLUDGE and read all the complaints at the consumeraffairs website!! Especially the ones when you click on 'Airbags'. ARNOLD ZIFFEL & BENNY HILL could run Toyota Corporation better than these turkeys, HUH?? TOYOTA'S stock continues to move DOWNWARD!!!!!!!!!!!!!!!!!!!!!!!!
