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  • Report:  #131626

Complaint Review: Sallie Mae Servicing - Wilkes Barre Pennsylvania

Reported By:
- Providence, Rhode Island,
Submitted:
Updated:

Sallie Mae Servicing
PO Box 9500 Wilkes Barre, 18773-9500 Pennsylvania, U.S.A.
Phone:
888-2725543
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I borrowed $70,000 in the early 90's to pay for grad. school. Sallie Mae approached me to consolidate my multiple loans into one loan to make it "easier" for me to manage. I locked in my loans at 9%. Since the payment was too large I spread it over 30 years. Sallie Mae did not communicate clearly to me that I could never refinance to get a lower interest rate or that if I changed the terms of my loans from 30 years to 10 years that I would lose whatever amount I paid to them in interest. As of today 7 years later, I have paid Sallie Mae $47,108.90 in interest and lowered my principal by $6078.00. I just found out today that Sallie Mae gets to keep my $47,108.90 because that money went to interest on my old 30 year loan and since I have changed the terms to spread it over the next 10 years they get to collect another $35,919.88 from me!

This can't be true but it is.

Susan

Providence, Rhode Island
U.S.A.


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