- Report: #187326
Complaint Review: SallieMae - SLM Corporation - Wilkes Barre Pennsylvania
-
Author Confirmed
Why?
SallieMae - SLM Corporation
PO Box 9533 Wilkes Barre, 18773-9500 Pennsylvania, U.S.A.
Phone:
888-272-5543
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SLM Corp - Sallie Mae - Sallie Mae Servicing Did you know? If you do your homework on your Private Educational Loan you will learn the truth. Eventually. Things you should read. Wilkes Barre Pennsylvania
Did my credit report a few days ago. Noticed Sallie Mae LSCF (Loan Servicing Credit Center Florida). I started asking questions to Sallie Mae. Who is Sallie Mae LSCF and why are they on my credit report. If I remember correctly they (operators, finally got someone in the U.S. not India)said this place was the origination of my loan (private loan). I did more digging after the lengthy conversations which brought up more issues but I won't get into that in this report.
This is what I discovered about Sallie Mae Corp. Yes it is a huge corporation and if you go their website you will find a "Corporate Structure" List. If you have a Sallie Mae loan find out your rights and get the following info: Paid interest, a detailed, itemized credit and detuction. Ask about supplemental fees and the processing fee (possibly added) which is done each time a loan is disbursed. You need to have and make sure the school and or institution provided you with an accurate transaction of dispursments paid out. Make sure you have a "Truth in Lending" copy. By law (I found out through the "Truth in Lending Act" and "Student Right to Know Act" you are entitled to the document. Keep your records you originally received from the school and ask for a copy of your financial records. Sallie Mae told me if you ask the school there is now reason why you shouldn't be able to get those records.
If you didn't know how huge Sallie Mae Corp is I will give you a brief list quoted from their own webite "Sallie Mae.com"
Part of the corporate structure:
SallieMae Servicing, Guarantor Servicing, Loan Servicing,
SLM Education Credit Finance Corporation, SLM Funding, LLC, Student Assistance Corporation, Pioneer Credit Recovery, Inc. General Revenue Corporation, Arro Financial Services, GRP financial Services Corporaion, Sallie Mae Business Office Suite, Noel-Levitz, Inc., Collegeanswer.com, TrueCareers, Inc,
Secondary Market Services, LLC, SLFR, LLC., VL Funding LLC...
It goes on and on.
If you have series complaints about how your private loan is being delt with always try to resolve it with the company who gave you the loan. If you are still having problems you may want to research:
SallieMae OverSight, Code of Federal Regulations, Consumer Rights and Civil Rights. (You can find this information online).
I am not an expert in this field. Just trying to protect myself and share my knowledge and story with others.
Amy
Wheaton, Illinois
U.S.A.
This is what I discovered about Sallie Mae Corp. Yes it is a huge corporation and if you go their website you will find a "Corporate Structure" List. If you have a Sallie Mae loan find out your rights and get the following info: Paid interest, a detailed, itemized credit and detuction. Ask about supplemental fees and the processing fee (possibly added) which is done each time a loan is disbursed. You need to have and make sure the school and or institution provided you with an accurate transaction of dispursments paid out. Make sure you have a "Truth in Lending" copy. By law (I found out through the "Truth in Lending Act" and "Student Right to Know Act" you are entitled to the document. Keep your records you originally received from the school and ask for a copy of your financial records. Sallie Mae told me if you ask the school there is now reason why you shouldn't be able to get those records.
If you didn't know how huge Sallie Mae Corp is I will give you a brief list quoted from their own webite "Sallie Mae.com"
Part of the corporate structure:
SallieMae Servicing, Guarantor Servicing, Loan Servicing,
SLM Education Credit Finance Corporation, SLM Funding, LLC, Student Assistance Corporation, Pioneer Credit Recovery, Inc. General Revenue Corporation, Arro Financial Services, GRP financial Services Corporaion, Sallie Mae Business Office Suite, Noel-Levitz, Inc., Collegeanswer.com, TrueCareers, Inc,
Secondary Market Services, LLC, SLFR, LLC., VL Funding LLC...
It goes on and on.
If you have series complaints about how your private loan is being delt with always try to resolve it with the company who gave you the loan. If you are still having problems you may want to research:
SallieMae OverSight, Code of Federal Regulations, Consumer Rights and Civil Rights. (You can find this information online).
I am not an expert in this field. Just trying to protect myself and share my knowledge and story with others.
Amy
Wheaton, Illinois
U.S.A.
4 Updates & Rebuttals
Jake
Indianapolis,Indiana,
U.S.A.
The Villians!!!
#2Consumer Comment
Sat, September 30, 2006
Having to call an 800 number and having to wait on hold to talk to a human being!!! Overseas outsourcing!!! The outrage!!! Seriously... Welcome to corporate America.
Amy
Wheaton,Illinois,
U.S.A.
To clarify my last report on what my complaint was...
#3Author of original report
Wed, April 19, 2006
When I called Sallie Mae and asked if I could contact Sallie Mae LSCF 1002 Arthur Dr Lynn Haven, FL 3244-1683 they told me there was no direct number to reach them. One of my many complaints about this company is the fact that all these companies within the "Sallie Mae" Corporation has my information. But, if I have a question for them I have to dial the 888-272-5543 number. When I dial the number I may or may not get someone in the U.S. and then it takes me forever to get to the person I want to speak to even if I follow the prompts on the recording. If a company in the United States espcially a financial orgainization, or company can contact me, or is on my credit report. I should be able to contact the company and ask questions.
Scott
Sioux Falls,South Dakota,
U.S.A.
So, what is your complaint?
#4Consumer Comment
Tue, April 18, 2006
Many large companies have many subsidiaries for the different products and services they provide.
Amy
Wheaton,Illinois,
U.S.A.
What I found out (in addition)/Just to clarify reference information.
#5Author of original report
Tue, April 18, 2006
Some of the names I listed in the previous report under Sallie Mae Corporate Structure the following should be noted: Where I received the information was from Salliemae.com website. Some of the names I listed were in the section of "Sallie Mae companies..." section in there website.
