Dewan
Vanderbijlpark,#2General Comment
Sat, April 27, 2013
Sam Got in touch moments after me logging my complaint. He generously refunded me and promised to keep the service running and made up for all conveniences caused. He also offered me FREE membership to one of their other programs which I thought was a great way to keep me on as a satisfied customer.
Issue resolved.
Dewan
Dewan
Vanderbijlpark,#3REBUTTAL Individual responds
Sun, April 14, 2013
I bought the Social Trends Newsletter from Sam BAker after attending one of their webinars.
Within the webinar I got told that We will be supplied with a monthly NEW newsletter each month.
I didnt receive the first month's newsletter and after chasing them up i finally got it about 5 days later.
Sam promised we will receive it on the 10th of every month.
Its now the second month and today is the 14th of April and guess what? -- Still no sign of Sam's Social Newsletter which cost me $99.
Im not sure whether i need to chase them up every month to receive what i paid for - or whether he can just do a refund on the lousy service.
Lets wait and see.
Sam Bakker
Wellington,#4REBUTTAL Individual responds
Sun, February 17, 2013
Hi,
Sam Bakker here, the site socialsalesengine.com had an issue with it's domain. This meant that users were unable to access the domain for about 4 - 5 days. What we decided to do to resolve this situation is move the contents of the domain and databases at that time to a new domain with an upgraded product. We sent emails out to all users of Social Sales Engine however many may not have seen the emails for a variety of reasons. There is now a notice up at socialsalesengine where users can get access to this new updated product and domain. I will not have seen any emails if they were sent to a crowdconversion.com domain as this is not owned by me and I now have no association with that company. If anyone else has an issue with socialsalesengine or accessing that product they can get in touch with me at [email protected] :) my emails are checked daily and we have a focus on making sure our customers are happy.
Sam B