Complaint Review: Sam's Ristorante & Pizzeria - Rockford Illinois

Pete. The "Keisha" is just a shortened version of her real (or is it?) name from the other 2 posts. Just another frivolous report. Yeah, I'm sure Lakeisha is just as common as "Sue"-not the action that you want to take for no reason but the actual person's name of Sue.

Why then were BOTH reports filed under the SAME email address? Do all of these Lakeeshas have the same email, too? You see, when you try to rebuttal your own posts, it shows up on this site as an UPDATE -- which indicates that said post came from the same account as the original post (aka - you are posting "rebuttals" claiming to be other people). Sorry, but you're not one step ahead of everyone else as you may think. It is obvious what you are up to. And your willingness to lie makes us wonder what other mistruths exist in your complaint.

yes! for those of you who think the recent rebuttal is the same person who filed the report there is more than 1 Lakeisha that lives in Machesney Park, just in case someone has something sarcastic to say!

I am a friend of the bride and groom and the rules for the open bar was that you had to spend a $300 minimum on the open bar. if you did not they charged you $300.00 and I know the guest spent more than that because the groom spent $150.00 on drinks alone for his guest, and people were still buying drinks after that. I personally feel they cheated them out of money and it was very rude to present the bride and groom with the bill right after the reception, they could of simply just mailed them the bill. I have known the bride and groom for 8yrs they are not the type who would not pay. Also the chicken was undercooked and I agree that it was to many guests to take back all that chicken and make more, they would of probably charged them for that. The owner was not very hospitable either, he seemed irritated.

I was in fine dining/catering for almost twenty years. Typically, when a reception is held (regardless of location), the terms are agreed upon well in advance and include such things as: ~ Contract ~ Down payment/credit card ~ Billing procedure ~ Arrangements for items such as cake delivery and placement ~ Anything else relevant to the event, which can be comprehensive and usually includes a method of billing for any overages, such as bar consumption. Pizzeria or 5 star restaurant, most restaurateurs (and no, it isn't restauranteur) welcome large parties because of the revenue. Not all, unfortunately, care as much for their guests as they should. Young or not, pizzeria or not, it was her *wedding reception*! She and her guests had the right to a happy memory for the event. Sam's had an obligation to respect that as well by providing appropriate food and service. Undercooked chicken is absolutely unacceptable, and very difficult to send back for a large party. Not only were Lekeisha's guests subjected to potential illness, but Sam's also set itself up for legal liability. Asking for payment at the end of the reception (unless agreed upon in advance - which I assume wasn't the case here) was a violation of service. And your response, Elaine - mocking her name!?! That is completely insulting and it was obvious that you were referring to the African American aspect. I'm surprised at you, your posts are usually much more intelligent than that.

I assume (you people) are not minorities that is why you are sticking up for them. Second of all my guest was not rowdy like (you people) automatically assume about other races. Thirdly you were not there so you have no idea what you are talking about. If it was (you people) that was getting ripped off we would know about it because we know (you people) do not like to get cheated out of money!

First of all, I do not see how you can call the race card here. Since when does undercooked chicken have anything to do with racism? Also, why are you complaining about being charged $300 for the open bar when you admit to spending "more than that"? Does giving you a generous discount on your wedding day constitute even more racism? Looking at the facts here, you chose to hold your wedding reception at a pizzeria. That is hardly what most people would call a five star establishment. It sounds like the service as well as the behavior of the guests was right in line with the atmosphere.

What about this restaurant was racist? Come on - you're a bunch of young (I assume) people, and by your own admission drank more than $300 worth of booze. Did you leave a credit card for the bar tab? If not, and why would they trust YOUNG people, regardless of their race, to pay a bill for so much alcohol? I would have done the same thing, and applaud the management staff at Sams for hitting you up right AFTER the reception, not during it. As for undercooked chicken...why couldn't you tell the server! Send it back!