- Report: #1496358
Complaint Review: Samsung -
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Author Not Confirmed
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Samsung
United States
Phone:
8007267864
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Samsung Sold a faulty refrigerator with a bad icemaker
I am a retired disabled veteran and purchased a new Samsung Refrigerator model #RF263BEAESR. This was the Refrigerator my wife always wanted, french doors, bottom freezer and ice and water in the door. The icemaker soon after purchase started leaking. Soon after that the icemaker started freezing up and would not produce ice.
A technician defrosted and removed frozen blocks of ice and reset the icemaker. It lasted 2 days. We contacted the technician, he said that this is a factory defect and I needed to contact the manufacturer, After blogging the problem it appears this is a major defect and an ongoing civil suit is in effect. My wife has passed away recently, it's a shame that she had to deal with this inconvenience in her last days.
Samsung needs to refund me 100% for their negligence in properly manufacturing a working unit as represented upon purchase. Their representing fraudgently this product has caused great anguish and inconvenience to myself and my beloved wife...much more so than the price of the refrigerator. I am on social security and VA disability income. If I was able I would hire an attorney and sue Samsung for far more than the cost of this worthless refrigerator.
Anything that you can do to expedite a response from Samsung would be greatly appreciated. Thank you
