Richard
La Mesa,#2REBUTTAL Owner of company
Fri, October 13, 2006
Sara's Selections is a small, family owned business that has survived over ten years of business in the San Diego area by providing quality merchandise and superior customer service. Mrs. ####### makes several allegations in her complaint that are unfounded and simply not true. I have successfully disputed her allegations with both the Better Business Bureau and the California Department Of Justice (30022732 & PIU73015) and am convinced that Mrs. ###### continues to be unsatisfied with the matter despite its resolution with the issuance of gift certificates, all of which have been redeemed. As the owner and manager of Sara's Selections I reserve the right to establish and maintain the clearly posted return policy of merchandise. Mrs. ###### was not satisfied with this policy and the decision was made by me only after several disruptive encounters with Mrs. ###### that I would no longer attempt to accomondate her requests. This decision was not made lightly, as satisfied customers are what keeps Sara's Selections in business. I encourage all readers of these reports to follow up with their own investigation of the allegations made as part of the decision process on where to conduct your business.