- Report: #658174
Complaint Review: Sasha Transport Inc. - Skokie Illinois
Reported By:
AmandaF -
Des Plaines, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sasha Transport Inc.
3649 Chase Ave. Skokie IL 60076 Skokie, 60076 Illinois, United States of America
Phone:
1-888-449-1223
Web:
www.stimovers.com
Categories:
Business Rating:
(0)
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Sasha Transport Inc. STI Movers pulled a BAIT-AND-SWITCH and LIED to me Skokie, Illinois
Do not use STI Movers. They pulled a bait-and-switch on me and ripped me off. I chose STI from a group of potential moving companies because they promised me a flat rate of $262.50 for moving my one bedroom apartment. No other company offered a flat rate. I signed paperwork in which the flat rate was called an "estimate"; the sales consultant, "Max", told me that was because I would probably incur some charges for incidentals such as furniture wrap, tape, etc....
Not only were the movers late, but they charged me the hourly rate for the move which came to over $400. When I called STI to get the charges changed, they had the nerve to tell me that they never said they would charge me a flat rate. I tried to point out that the paperwork I signed contained the flat rate; they countered by pointing out that their usual hourly charge was mentioned elsewhere in the paperwork and said "You signed paperwork that stated our hourly rate, so that is what we are charging you." So, they used DECEPTIVE practices to fool me into signing deceptive paperwork that appeared to quote me a flat rate, but it contained a loophole that allowed them to get away with charging me the hourly rate instead. And they had the nerve to LIE to me and try to convince me they never said they would give me a flat rate. These people are jerks. Don't use them.
Not only were the movers late, but they charged me the hourly rate for the move which came to over $400. When I called STI to get the charges changed, they had the nerve to tell me that they never said they would charge me a flat rate. I tried to point out that the paperwork I signed contained the flat rate; they countered by pointing out that their usual hourly charge was mentioned elsewhere in the paperwork and said "You signed paperwork that stated our hourly rate, so that is what we are charging you." So, they used DECEPTIVE practices to fool me into signing deceptive paperwork that appeared to quote me a flat rate, but it contained a loophole that allowed them to get away with charging me the hourly rate instead. And they had the nerve to LIE to me and try to convince me they never said they would give me a flat rate. These people are jerks. Don't use them.
1 Updates & Rebuttals
MoneyOverMen
Reno,Nevada,
United States of America
Crack pipe in your moving box
#2General Comment
Mon, February 11, 2013
Everyone listen. Do not use STI movers. My move was the worst in history. Missing boxes, pulverized kitchen table, my Cutco utensils were missing, nightstands broke in half, computer desk to this day is being held together by tape. Filing cabinet smashed into box so hard it broke all the wheels off if it and broke the top. Destroyed memories of my family that is deceased. I got so depressed I could not continue to unbox anything.
My son finally said, Mom, we have to finish. Then to my surprised the 3rd box in my bedroom, was a crack pipe that Sasha Transport used while transporting my furniture. There is so much more but that was the icing on the cake. Did they do anything? They offered $159 for about $3-4k worth of furniture that is destroyed. Do not...I repeat Do not use them. You will regret it. They do change their pricing and and the time they will deliver.
