Complaint Review: Save Avenue - Scottsdale Arizona

We appreciate the opportunity to respond to this complaint, and after reviewing both the complaint and the file, our response is as follows; Larry became a member of our company in December of 2006, as every member is required, Larry went through a recorded verification, which explains our membership as well as our one year money back guarantee, which applies to returning the start up cost minus any commissions paid to the member. In January, 2007 Larry purchased marketing his business, which at that time as required to every member, Larry was required to go through a recorded verification, which re-iterated what he purchased as well the terms of the agreement which clearly state that all advertising and marketing fees are non refundable. Not only did Larry verbally agree to the recorded verification, we also sent him paper work regarding his purchase which also states as well that all marketing is non refundable, as well in his start up kit, that we send to every member, there is a copy of the terms and conditions which also state that advertising and marketing is non refundable. Approximately 2 weeks after Larry had purchased his marketing, we spoke to Larry again regarding the progress of the marketing as well as the business, at no time during the discussion did Larry ever express any remorse, or problems. During the coarse of the conversation we discussed with Larry returning his documents, such as his Guarantee, Invoice, and W-9, at that time Larry stated he was returning them to us. In July of 2007, Larry's wife called in and expressed Larry did not have permission to spend her money and she was conservator of there estate, we asked her to fax over documentation showing that and we would review Larry's membership, we never received the documents. The end of July Larry's wife was working with our company and per her request we resent all the document required. In late August of 2007, Larry called being very negative about the business, at that time he even went as far as attempting to say he did not make the purchase, once we addressed the recorded phone conversation as well as the verification, he switched to how upset his wife was with him regarding his advertising, marketing purchase. We then told Larry that he was pending commissions and it could be released once we received the signed documents, Larry then requested again we resend his documents. After receiving the documents Larry stated to us that he would send us the sign and return documents once we sent him the commission check, in good faith we did. In February of 2008 we spoke to Larry regarding receiving his commission check with no documents in good faith, he once again agreed to send in documents. As you can clearly see a pattern with Larry, he is clearly not a man of his word, we have tried on numerous occasions to work with this member and he uses every avenue possible to avoid communication with us. It's fair to say this is a scenario of leading the horse to water but not being able to force him to drink. Larry states in his complaint that we bamboozled him, it would appear in my answer to the consumers that unfortunately we were the ones who were bamboozled. We here at Save Avenue, work to see our members into a pro-active, as well as positive experience in obtaining the knowledge deemed necessary to run a business. It would appear that Larry was looking for more of a get rich quick scheme, and unfortunately we offer legitimate business opportunity. (Larry, we are more than willing to work with you but at the same time you need to be willing to work with us. Every promise we have made to you we have held up to, but at the same time the promises you made to us have remained unfulfilled. If you are interested in my offer please do not hesitate to contact us as we look forward to continuing to work with you.)

We appreciate the opportunity to respond to this complaint, and after reviewing both the complaint and the file, our response is as follows; Larry became a member of our company in December of 2006, as every member is required, Larry went through a recorded verification, which explains our membership as well as our one year money back guarantee, which applies to returning the start up cost minus any commissions paid to the member. In January, 2007 Larry purchased marketing his business, which at that time as required to every member, Larry was required to go through a recorded verification, which re-iterated what he purchased as well the terms of the agreement which clearly state that all advertising and marketing fees are non refundable. Not only did Larry verbally agree to the recorded verification, we also sent him paper work regarding his purchase which also states as well that all marketing is non refundable, as well in his start up kit, that we send to every member, there is a copy of the terms and conditions which also state that advertising and marketing is non refundable. Approximately 2 weeks after Larry had purchased his marketing, we spoke to Larry again regarding the progress of the marketing as well as the business, at no time during the discussion did Larry ever express any remorse, or problems. During the coarse of the conversation we discussed with Larry returning his documents, such as his Guarantee, Invoice, and W-9, at that time Larry stated he was returning them to us. In July of 2007, Larry's wife called in and expressed Larry did not have permission to spend her money and she was conservator of there estate, we asked her to fax over documentation showing that and we would review Larry's membership, we never received the documents. The end of July Larry's wife was working with our company and per her request we resent all the document required. In late August of 2007, Larry called being very negative about the business, at that time he even went as far as attempting to say he did not make the purchase, once we addressed the recorded phone conversation as well as the verification, he switched to how upset his wife was with him regarding his advertising, marketing purchase. We then told Larry that he was pending commissions and it could be released once we received the signed documents, Larry then requested again we resend his documents. After receiving the documents Larry stated to us that he would send us the sign and return documents once we sent him the commission check, in good faith we did. In February of 2008 we spoke to Larry regarding receiving his commission check with no documents in good faith, he once again agreed to send in documents. As you can clearly see a pattern with Larry, he is clearly not a man of his word, we have tried on numerous occasions to work with this member and he uses every avenue possible to avoid communication with us. It's fair to say this is a scenario of leading the horse to water but not being able to force him to drink. Larry states in his complaint that we bamboozled him, it would appear in my answer to the consumers that unfortunately we were the ones who were bamboozled. We here at Save Avenue, work to see our members into a pro-active, as well as positive experience in obtaining the knowledge deemed necessary to run a business. It would appear that Larry was looking for more of a get rich quick scheme, and unfortunately we offer legitimate business opportunity. (Larry, we are more than willing to work with you but at the same time you need to be willing to work with us. Every promise we have made to you we have held up to, but at the same time the promises you made to us have remained unfulfilled. If you are interested in my offer please do not hesitate to contact us as we look forward to continuing to work with you.)

We appreciate the opportunity to respond to this complaint, and after reviewing both the complaint and the file, our response is as follows; Larry became a member of our company in December of 2006, as every member is required, Larry went through a recorded verification, which explains our membership as well as our one year money back guarantee, which applies to returning the start up cost minus any commissions paid to the member. In January, 2007 Larry purchased marketing his business, which at that time as required to every member, Larry was required to go through a recorded verification, which re-iterated what he purchased as well the terms of the agreement which clearly state that all advertising and marketing fees are non refundable. Not only did Larry verbally agree to the recorded verification, we also sent him paper work regarding his purchase which also states as well that all marketing is non refundable, as well in his start up kit, that we send to every member, there is a copy of the terms and conditions which also state that advertising and marketing is non refundable. Approximately 2 weeks after Larry had purchased his marketing, we spoke to Larry again regarding the progress of the marketing as well as the business, at no time during the discussion did Larry ever express any remorse, or problems. During the coarse of the conversation we discussed with Larry returning his documents, such as his Guarantee, Invoice, and W-9, at that time Larry stated he was returning them to us. In July of 2007, Larry's wife called in and expressed Larry did not have permission to spend her money and she was conservator of there estate, we asked her to fax over documentation showing that and we would review Larry's membership, we never received the documents. The end of July Larry's wife was working with our company and per her request we resent all the document required. In late August of 2007, Larry called being very negative about the business, at that time he even went as far as attempting to say he did not make the purchase, once we addressed the recorded phone conversation as well as the verification, he switched to how upset his wife was with him regarding his advertising, marketing purchase. We then told Larry that he was pending commissions and it could be released once we received the signed documents, Larry then requested again we resend his documents. After receiving the documents Larry stated to us that he would send us the sign and return documents once we sent him the commission check, in good faith we did. In February of 2008 we spoke to Larry regarding receiving his commission check with no documents in good faith, he once again agreed to send in documents. As you can clearly see a pattern with Larry, he is clearly not a man of his word, we have tried on numerous occasions to work with this member and he uses every avenue possible to avoid communication with us. It's fair to say this is a scenario of leading the horse to water but not being able to force him to drink. Larry states in his complaint that we bamboozled him, it would appear in my answer to the consumers that unfortunately we were the ones who were bamboozled. We here at Save Avenue, work to see our members into a pro-active, as well as positive experience in obtaining the knowledge deemed necessary to run a business. It would appear that Larry was looking for more of a get rich quick scheme, and unfortunately we offer legitimate business opportunity. (Larry, we are more than willing to work with you but at the same time you need to be willing to work with us. Every promise we have made to you we have held up to, but at the same time the promises you made to us have remained unfulfilled. If you are interested in my offer please do not hesitate to contact us as we look forward to continuing to work with you.)

We appreciate the opportunity to respond to this complaint, and after reviewing both the complaint and the file, our response is as follows; Larry became a member of our company in December of 2006, as every member is required, Larry went through a recorded verification, which explains our membership as well as our one year money back guarantee, which applies to returning the start up cost minus any commissions paid to the member. In January, 2007 Larry purchased marketing his business, which at that time as required to every member, Larry was required to go through a recorded verification, which re-iterated what he purchased as well the terms of the agreement which clearly state that all advertising and marketing fees are non refundable. Not only did Larry verbally agree to the recorded verification, we also sent him paper work regarding his purchase which also states as well that all marketing is non refundable, as well in his start up kit, that we send to every member, there is a copy of the terms and conditions which also state that advertising and marketing is non refundable. Approximately 2 weeks after Larry had purchased his marketing, we spoke to Larry again regarding the progress of the marketing as well as the business, at no time during the discussion did Larry ever express any remorse, or problems. During the coarse of the conversation we discussed with Larry returning his documents, such as his Guarantee, Invoice, and W-9, at that time Larry stated he was returning them to us. In July of 2007, Larry's wife called in and expressed Larry did not have permission to spend her money and she was conservator of there estate, we asked her to fax over documentation showing that and we would review Larry's membership, we never received the documents. The end of July Larry's wife was working with our company and per her request we resent all the document required. In late August of 2007, Larry called being very negative about the business, at that time he even went as far as attempting to say he did not make the purchase, once we addressed the recorded phone conversation as well as the verification, he switched to how upset his wife was with him regarding his advertising, marketing purchase. We then told Larry that he was pending commissions and it could be released once we received the signed documents, Larry then requested again we resend his documents. After receiving the documents Larry stated to us that he would send us the sign and return documents once we sent him the commission check, in good faith we did. In February of 2008 we spoke to Larry regarding receiving his commission check with no documents in good faith, he once again agreed to send in documents. As you can clearly see a pattern with Larry, he is clearly not a man of his word, we have tried on numerous occasions to work with this member and he uses every avenue possible to avoid communication with us. It's fair to say this is a scenario of leading the horse to water but not being able to force him to drink. Larry states in his complaint that we bamboozled him, it would appear in my answer to the consumers that unfortunately we were the ones who were bamboozled. We here at Save Avenue, work to see our members into a pro-active, as well as positive experience in obtaining the knowledge deemed necessary to run a business. It would appear that Larry was looking for more of a get rich quick scheme, and unfortunately we offer legitimate business opportunity. (Larry, we are more than willing to work with you but at the same time you need to be willing to work with us. Every promise we have made to you we have held up to, but at the same time the promises you made to us have remained unfulfilled. If you are interested in my offer please do not hesitate to contact us as we look forward to continuing to work with you.)