- Report: #356452
Complaint Review: SBO-Online SBO-ONLINE.ORG - Los Angeles California
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Author Confirmed
Why?
SBO-Online SBO-ONLINE.ORG
12335 Santa Monica Blvd, #339 Los Angeles, 90025 California, U.S.A.
Phone:
877-7264222
Web:
N/A
Categories:
Business Rating:
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SBO-Online SBO-ONLINE.ORG Unauthorized charges on Bellsouth/ AT&T Bill Los Angeles California
We received a monthly charge for $15.25 from SBO-Online.org on our 7/08 bill. We had never heard of the company, and when I called their 877 726-4222 number, they said we hadn't responsed to an email, so they signed us up. What kind of a scam is that? Since when does an unread email (that probably landed in the junk folder, if it was ever even sent) count as authorization for anything?
The rep (with Indian accent) that answered the phone said they would cancel the subscription, but would not refund the existing charge. I told them what was on my mind and the rep proceeded to transfer me to a supervisor, who immediately said the charge would be refunded in the next couple months.
Their website - sbo-online.org, looks like a fly-by-night outfit that forgot to use spellcheck (they trademark the site as Small Business Organizatoin (should be Organization) in the footer!)
Unbelievable - if you ever hear from these people steer clear! It astounds me that such an organization is allowed to conduct business.
Alex
Winston-Salem, North Carolina
U.S.A.
The rep (with Indian accent) that answered the phone said they would cancel the subscription, but would not refund the existing charge. I told them what was on my mind and the rep proceeded to transfer me to a supervisor, who immediately said the charge would be refunded in the next couple months.
Their website - sbo-online.org, looks like a fly-by-night outfit that forgot to use spellcheck (they trademark the site as Small Business Organizatoin (should be Organization) in the footer!)
Unbelievable - if you ever hear from these people steer clear! It astounds me that such an organization is allowed to conduct business.
Alex
Winston-Salem, North Carolina
U.S.A.
1 Updates & Rebuttals
Adam
Scottsdale,Arizona,
United States of America
Please contact us
#2UPDATE Employee
Tue, September 21, 2010
Dear Customer,
Unfortunately the information you provided is not sufficient for us to assist you.
Please contact our Customer Service Department and we will do our best to resolve this matter to your satisfaction.
Our contact information is below, please let us assist you.
Regards,
Customer Care Team
Small Business Organization
877- 726-4222 toll free phone
[email protected]
