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  • Report:  #1180717

Complaint Review: Scenting.com - Temecula California

Reported By:
LaHorv - Maryland,
Submitted:
Updated:

Scenting.com
Temecula, California, USA
Phone:
8885805513
Web:
www.scenting.com
Categories:
Tell us has your experience with this business or person been good? What's this?

They take your money and don't ship you a product.

I ordered essential oil from them in mid-September. I never recieved.  I spoke to a representative from Scenting.com that said my order had shipped but was stuck somewhere in the process - he also told me this happens a lot.  I had several emails from USPS that said a printing lable was printed, but the package not shipped.

The representative said he'd call USPS and call me back within an hour.  He never called back.  I called the company several more times but no one answers even though it's within their call center hours.  I left messages, I never heard back.  I finally filed a dispute credit charge w/ my credit card company so hopefully I can get that charge reversed.

Bottom line is they're a sketchy company.  At best they're disorganized and lack any customer service and communication skills....at worst they are a fradulent company taking money and not sending product.  Either way I don't reccommend shopping there.



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