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  • Report:  #436311

Complaint Review: SCHWANS - ROMEOVILLE Illinois

Reported By:
- chicago, Illinois,
Submitted:
Updated:

SCHWANS
1250 LAKESIDE DR ROMEOVILLE, 60446 Illinois, U.S.A.
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Let me just preface this report by saying anyone who is thinking about working for Schwans, or is in the process of being hired by Schwan's, run the other way and don't ever look back! They hook you in by saying that they have competitive pay and flexible hours, and they build the job to be more than it actually is.

I started working for Schwan's fall of 2008 and almost immediately I noticed things at the depot were not like I had been told they would be. First of all, when I was hired I was told that I would be given my own route to run, and would be responsible for servicing customers Monday through Friday.

The next thing I know the LGM has me warm-dooring out in sub zero tempetures instead for the first two months. And for those of you who used to work at Schwan's know, warm-dooring sucks and is absolutely miserable! They say oh were not here to sell you anything, but the truth of the matter is, they want immediate results or else.

It was bad enough that I was out in the brutal winter trying to sign up customers for other route drivers, but they expected me to put in a 10-12 hour day, everyday! I don't know what the pay scale is at other depots, but where I worked my salary was $32 K a year.

So if you do the math, 60+ hours a week divided my salary means that I was getting paid less than minimum wage! Competitive pay yea right! It would be a different story if we got paid overtime, but the company is too cheap to actually keep the employees happy, thus the high turnover rate. They pay you salary so they can get away with screwing you over and making you work insane amounts of hours. And if you speak up and say that you're working too many hours for the pay, they'll let you go, or say something along the lines of "if you can't perform the job we'll get someone else who can."

Schwan's claims to watch out for their own, and that they take care of the employers, but reality is they do not. All they care about is making money and where the numbers are at, no matter what the cost is. They don't care about the customers, employees, or the sacrafices the workers have to endure in order to obtain the sales numbers Schwan's wants.

Another thing about Schwan's that they neglect to inform you when you're hired is that if you miss a work day for whatever reason, you have to come in on a Saturday and work. It doesn't matter if a relative dies, you are terribly sick, got into an accident, or whatever. They treat you like slaves and expect you to be married to the job at all costs.

Furthermore, the human resources department doesn't even take claims of harrassment seriously. Case in point, my LGM called my house phone one night with a threatening message that I needed to return my hand held computer to the depot immediately or the cops would be called and I would be arrested for theft! IF you want to know how outrageous this is, before she even looked by the cradles where we charge the HHC's to see if mine was there, she called and threatened me with being arrested.

All she would have had to do is look two feet in front of her face to see that my HHC was sitting right there, but instead she called my house late at night threatening me. I then filed a claim of harrassment against her and the company, and it was dismissed altogether!! After a suppossed "investigation" she was cleared, and since then I was blackballed and pegged as the bad seed. Why? for simply following company procedure when I was hired about harrassment and doing what I was told to do if I was ever harrassed?

Needless to say the powers at be at Schwan's got together and drummed up a ficticious charge against me that I falsified company records, and I was suspended without pay for a week pending yet another company "investigation."

It was determined that I had broken company rules and I was terminated as a result. Talk about the ultimate slap in the face. I busted my a*s for that company, slaving away with 60+ hour weeks, for minimal pay just to be let go. Like I said, Schwan's certainly doesn't value their employees, and they view them as statistic. Which explains why they have an extremely high turnover rate.

WORK FOR SCHWANS AT YOUR OWN RISK!!! Just keep in mind that if you do by some chance work for this company, you can kiss your social life, family life, down time, and any other time that you would have goodbye! Once you work for them, you will cease to have a life, and you will become just another number in the eyes of the slave like company that is Schwan's

Oldtimer2

chicago, Illinois

U.S.A.


4 Updates & Rebuttals

Jordy

Walla Walla,
Washington,
U.S.A.
I agree...slave labor!

#2UPDATE EX-employee responds

Mon, July 20, 2009

I agree and also worked 60+ hours a week. I was a route driver for 1 year and 3 months. I was also investigated and suspended after I started asking questions about the increasing hours demanded of us and their ever changing expectations. I called HR and spoke to Theresa. She has never gotten back to me, but calling her was the beginning of my end. I was promptly suspended for 4 days for going home sick after starting and trying to complete my route. At least I tried to run my route, but they didn't see it that way. I was retaliated against for asking questions and talking about Labor and Industries violations. I recently filed a complaint with L&I for 182 hours of unpaid overtime. They treat employees very poorly and don't care that we work hard and provide great customer service. They don't deserve to be in business when they don't care about their employees and their families.


Gary

Sheboygan,
Wisconsin,
U.S.A.
Slave labor at Schwans

#3UPDATE EX-employee responds

Mon, April 13, 2009

I started as a CSMT at Schwans around February of 2009. They will lie to you, tell you that you'll be getting a route within 6 weeks and be making a bare minimum of 38,000 per year salary. I was in a tough position with my two jobs at the time and decided to work at Schwans because it would only be a 5 day work week. Well after 4 weeks of warm dooring I had enough, they should call that knocking on random strangers doors who want nothing to do with you, because in reality that's exactly what you're doing. I had to deal with an assistant LGM who was at our depot training people when she had no business being in management at all. She was rude, crass, and didn't have a positive thing to say about you no matter what you did. It's also hard to respect a future LGM when they've only ever been on a split route in their life and then decided to go in to management. If you haven't worked 14 hour route days or warm doored for 12 hours don't even begin to talk to me about why my numbers aren't good enough for you when you worked 8 hour days for a year and a half and went in to management after. The company tends to get employees that have nothing else they could possibly do, people lured in by "flexible hours" as it states on the back of the Schwans truck. Even as a CSMT with the base pay of $32,000 salary a year you'll be working at least 12 hours a day. That doesn't inlcude the fact that after you get done logging out of the handheld that you still have to run your bank deposit to the bank after you've logged out of the system! It's like a slap in the face after a 12 hour day. Many of my days from start to finish were over 12 hours but it doesn't matter since you're paid salary. I also found out it's at the discretion of the LGM after your training period if you get the salary bump to 38,000, and if you don't make your sales numbers for the week they want you to come in and work that Saturday to make up for the sales you didn't pull in during the week. I wouldn't tell an enemy to work for Schwans let alone a friend, but if you want to work 60-70 hours a week Monday through Friday, not get sick days sign up for Schwans!


Gary

Sheboygan,
Wisconsin,
U.S.A.
Slave labor at Schwans

#4UPDATE EX-employee responds

Mon, April 13, 2009

I started as a CSMT at Schwans around February of 2009. They will lie to you, tell you that you'll be getting a route within 6 weeks and be making a bare minimum of 38,000 per year salary. I was in a tough position with my two jobs at the time and decided to work at Schwans because it would only be a 5 day work week. Well after 4 weeks of warm dooring I had enough, they should call that knocking on random strangers doors who want nothing to do with you, because in reality that's exactly what you're doing. I had to deal with an assistant LGM who was at our depot training people when she had no business being in management at all. She was rude, crass, and didn't have a positive thing to say about you no matter what you did. It's also hard to respect a future LGM when they've only ever been on a split route in their life and then decided to go in to management. If you haven't worked 14 hour route days or warm doored for 12 hours don't even begin to talk to me about why my numbers aren't good enough for you when you worked 8 hour days for a year and a half and went in to management after. The company tends to get employees that have nothing else they could possibly do, people lured in by "flexible hours" as it states on the back of the Schwans truck. Even as a CSMT with the base pay of $32,000 salary a year you'll be working at least 12 hours a day. That doesn't inlcude the fact that after you get done logging out of the handheld that you still have to run your bank deposit to the bank after you've logged out of the system! It's like a slap in the face after a 12 hour day. Many of my days from start to finish were over 12 hours but it doesn't matter since you're paid salary. I also found out it's at the discretion of the LGM after your training period if you get the salary bump to 38,000, and if you don't make your sales numbers for the week they want you to come in and work that Saturday to make up for the sales you didn't pull in during the week. I wouldn't tell an enemy to work for Schwans let alone a friend, but if you want to work 60-70 hours a week Monday through Friday, not get sick days sign up for Schwans!


Wildone80

Cape Girardeau,
Missouri,
U.S.A.
Slave is right

#5UPDATE Employee

Sat, April 11, 2009

I hear what your saying. I still work for schwans for the time being, until I get fired for not making my numbers. I don't know if you worked for them when they started the new pay program or not, but if you don't make your weekly goal it is "mandatory" to work on saturday. I don't see the point in having me come in on saturday and run a sweeper day and make 100 dollars for the whole day, it seems that would just waste the companies money. I have a certain route day that the COMPANY made me give up half of my customer base because the were not in my area. My boss told me we would re work those numbers for that day, six months later still haven't changed those numbers and im going to lose my job over it. I can't stand my manager at all, he is absolutly the biggest idiot and liar i have ever meet. I guess that's what schwans wants running the company. Not everyone at the depot is treated the same either. It seems that some can walk on water while people like me get yelled at for anything. Scott Mcnair will run this company into the ground mark my words, Schwans is going under.

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