Onlineuser
Inglewood,#2Consumer Suggestion
Fri, July 10, 2009
Everyone on this site seems to have the same issue. It doesn't look like anyone is paying attention. I easily found all info on the site. Trial policy, billing policy, cancellation policy... it doesn't seem that people are reading when they fill out info with their credit card. I think SOME may be true fraud. Not with the company, but with the consumers credit card. In this instant it is no ones responsibility except for the credit card holder. Ask your bank or credit card Company, they would relay the same info. If you did open the account, even if you didn't use it, take responsibility for your action. They are yours, not Stamps.com. Regardless of what happened to you, I found this on their site (easily) that may be of assistance to people: Telephone support is available Monday - Friday, 6 a.m. - 6 p.m. Pacific Time, and can be reached toll-free at 1-888-434-0055. How does the No-Risk Trial work? New customers are eligible for our 4 Week No-Risk Trial. Simply cancel before the trial period ends and you will not be charged. If you like the service, do nothing and your account continues automatically. How much does it cost? $19.99/month no hidden costs, cancel anytime. How does my billing cycle work? Stamps.com bills your monthly service fee at the end of your billing cycle. Your billing cycle begins as soon as you register for your Stamps.com account and ends one month after you sign up. For example, if you sign up on March 8, the first billing cycle ends April 7, and the second billing cycle begins on April 8. If you sign up on the 29th, 30th or 31st, the beginning of your second and future billing cycles will be on the 1st, 2nd, and 3rd, respectively. When your billing cycle ends, Stamps.com will calculate your monthly service fee based on your service plan, and charge your credit card accordingly. Refer to the Stamps.com Service Agreement for complete details. Approved by the USPS in 1999, Stamps.com is the leading provider of Internet-based postage solutions. Stamps.com is up to 80% cheaper than a traditional postage meter and serves more than 400,000 satisfied customers. These customers have printed more than $1 billion in postage using Stamps.com.
Md
Los Angeles,#3Consumer Comment
Tue, May 26, 2009
The original poster stated they signed up for Stamps.com. Ripoff Report is suggesting the consumer dispute a valid charge. What kind of advice is that? And why is filing a dispute the first recommended action? Why wouldn't Ripoff Report suggest that the consumer attempt to contact the company in question before filing any dispute? If I am confused or dissatisfied with a transaction, I could dispute it and get my money back. For example, a company charged me 55 cents more for shipping than I was quoted on their site. I *could* have disputed the entire transaction, and walked away with my money back, but what would that do? These disputes raise the cost of doing business for the companies, and only increase their fees to other consumers. Also, they cause the banks and credit card companies to raise their rates and hurt everyone. Ripoff Report's advice is always "dispute and get your money back." In this case, the original poster stated they signed up for the service! Thanks for ripping us all off, Ripoff Report.
De'anna
San Ramon,#4Consumer Suggestion
Thu, May 14, 2009
Sci*Stamps.com is Stamps.com, that is just the way their charges appear on your account. I should know, I was foolish enough to sign up for their service, which I used twice, forgot about and just realized a couple months ago that I had been paying for it for 6 months and getting nothing out of it (such a waste of money, but I digress). So you aren't getting fraudelent charges from some company with a close name, it is actually them.