My account has been charged more than 6 times at 39.95 I called 4 months ago and was told it was cancelled but no refund issued because I did not know the username and password for the account i didnt make. The bank recently called and my account is almost $200 negative and they froze my kids accounts. I demanded a full refund and have not heard back. I speak to someone different every time and all emails are no reply. Yes they have my debit card number but security questions and my address do mot match their records.