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  • Report:  #1298625

Complaint Review: Score Sense - Internet

Reported By:
Zebra81 - spring hill, Florida, USA
Submitted:
Updated:

Score Sense
Internet, USA
Web:
https://www.scoresense.com/
Tell us has your experience with this business or person been good? What's this?

I had signed up with ScoreSense after I was a victim of identity theft. I now have credit cards that offer free credit monitoring. For one ScoreSense does NOT offer you, your true FICO score. They basically give you an estimate which was always wrong. I went to by a car and my credit score was much much lower than what ScoreSense was reporting. I decided to cancel my account since I have credit monitoring through a credit card and it also shows my actual FICO score. 

My first attempt at canceling my account took at least 20 minutes due to all the rebultles they use. Ive recently become ill and have not been on top of things like I usually am. I notice that I am still being charged monthly for ScoreSense even though I cancelled my account over a year ago. I called today and told them they have been charging me for over a year and the lady went straight to the rebutles trying to keep me. I haven't used it in a year nor do I need it. I asked her repeatedly to cancel me that I do NOT want this service. She kept going.........then I got upset because I am sick and do not need this. I yelled take me off now or give me to a supervisor!

Guess Ill see next month if it worked. Im sure they have no intentions on crediting me for a whole year.

USELESS SERVICE DO NOT BUY!



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