- Report: #1022441
Complaint Review: ScoreSense - Internet
Reported By:
Pascal D -
New York, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ScoreSense
4447 north central Expressway suite 110 PMB 406 75205 Internet, United States of America
Phone:
8009727204
Web:
scoresense.com
Categories:
Business Rating:
(0)
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ScoreSense scoresense.com Dear Customer, Please note that I am not satisfied with your decision to refund only 2 months as you have taken money out of my account for the past 15 months $450. This is outrageous Internet
Dear Customer care at scoresense.com,
Please note that I am not satisfied with your decision to refund only 2 months as you have taken money out of my
account for the past 15 months or $450. This is outrages coming from a company who is supposed to "protect identity theft and monitor credit fraud" I do not know who gave you that right. Your company never had authorisation nor had my Birth date or Social Security number as stated by your employee #810 Angel on my past conversation with your customer service on February 28,2013 along with recordings of the conversation by Capital One Bank Fraud dept on the line and myself who also
recoded the entire conversation where it was confirmed you never had personal information other than th regular name and address but you still went ahead into my credit card bank account and retrieved each end of the month $29.95 fraudulently.
Beside filing for fraud on your site at [email protected] I also filed on IC3.com a government reporting agency and I will also go to the attorney general of my state in New York as well as the BBB to file a complaint and go viral on the Internet to make sure that the public is alerted of your practices, It is a shame that you can take advantage of citizen in this matter especially with the type of technology we have which could have prevented you to take money out of my credit card
account ,you never had an authorization or an agreement, thus without my knowledge since October 3 of 2011. In am indignated and will make sure the public knows about this.
Please note that I am not satisfied with your decision to refund only 2 months as you have taken money out of my
account for the past 15 months or $450. This is outrages coming from a company who is supposed to "protect identity theft and monitor credit fraud" I do not know who gave you that right. Your company never had authorisation nor had my Birth date or Social Security number as stated by your employee #810 Angel on my past conversation with your customer service on February 28,2013 along with recordings of the conversation by Capital One Bank Fraud dept on the line and myself who also
recoded the entire conversation where it was confirmed you never had personal information other than th regular name and address but you still went ahead into my credit card bank account and retrieved each end of the month $29.95 fraudulently.
Beside filing for fraud on your site at [email protected] I also filed on IC3.com a government reporting agency and I will also go to the attorney general of my state in New York as well as the BBB to file a complaint and go viral on the Internet to make sure that the public is alerted of your practices, It is a shame that you can take advantage of citizen in this matter especially with the type of technology we have which could have prevented you to take money out of my credit card
account ,you never had an authorization or an agreement, thus without my knowledge since October 3 of 2011. In am indignated and will make sure the public knows about this.
3 Updates & Rebuttals
Pascal D
New York,New York,
United States of America
ScoreSense full refund
#2Author of original report
Wed, March 06, 2013
Dear ScoreSence customer service and readers of Ripoff
I am please to announce your decision to refund me totally and credit back my credit card account . I wish your services will be more cautious in the future as to avoid or prevent this type of fraud and scam on the Internet.
Sincerely
ScoreSense
USAScoreSense
#3UPDATE Employee
Mon, March 04, 2013
Hi,
If you would like to speak with someone directly, please contact our Customer Care team at
855-540-3895 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
Jeanski
Buffalo,New York,
USA
comment
#4Consumer Comment
Sun, March 03, 2013
Let me guess.. you signed up for the free trial and then forgot to cancel. Since you neglected to review your bank statement for 15 MONTHS you were charged for their service. Really? How did you manage to go 15 MONTHS without looking at your bank statement? Had your reviewed it monthly you would have seen the charges right away and not lost so much money.
Sorry, but I think this one is on you.
