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  • Report:  #390443

Complaint Review: Searchvitamins - Internet

Reported By:
- georgetown, Tennessee,
Submitted:
Updated:

Searchvitamins
extremeacaiberry.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered the 3.95 free trial sample which I never received. 10 days later I had a charge of 89.31 show up on my account. I started calling the toll free nbr at that time. I sat on hold that time approximately 22 minutes before someone came on line. I told her that I had never received my trial package.She told me that they showed confirmation of delivery as 2 days after I had placed the order. I asked her how the product was shipped and she said usps. I pointed out to her that usps does not give confirmation of delivery unless a registered or certified letter that requires a signature. She immediately told me that they would just issue a refund since I was an unhappy customer. I have now called there a total of 5 times.I have sat on hold for hours but always talked to someone.Different story everytime. I was even told to call the postal service and make sure that they were not shipping my mail somewhere else. Everytime I call back I have been told that a refund had been issued and that iI needed to check with my bank. I have yet to receive any product or any refund and it has been nearly 2 months since the initial transaction. I am out $93.26 and am feeling pretty ripped off.

Margot

georgetown, Tennessee

U.S.A.


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