;
  • Report:  #984023

Complaint Review: Sears Portrait Studios - Middletown New Jersey

Reported By:
hokodi - port monmouth, New Jersey, United States of America
Submitted:
Updated:

Sears Portrait Studios
Hwy 35 Middletown, New Jersey, United States of America
Phone:
Web:
Tell us has your experience with this business or person been good? What's this?
Sears portrait studio penalizes you for using their online coupons. They do not have pricing readily available - was told by store manger it is because first they need to know what you want and its up to them to determine the best way for you to purchase. Last time I checked I was the most qualified for deciding how to spend my money. Any way the issue is that if you buy a promotional package they double the prices of anything else that you wish to purchase! I have never heard of or seen this practice before. Why should I not be able to buy something at the same rate as everyone else simply because I am using a coupon. Well shame on you Sears because I was prepared to spend 40.00 to 50.00 in ypur store. As soon as I was told that if I used the coupon everything else would be doubled guess how much money I spent? 12.99 the amount if the coupon. You cut off your nose to spite your face! It is just a dumb business practice and Im not even sire of it is legal! How and why do you get away with this?


2 Updates & Rebuttals

Digital Marketing Director, Sears Portrait Studios

USA
Sears Portrait Studios Online Coupons

#2UPDATE Employee

Wed, December 19, 2012

This is incorrect information.  Sears Portrait Studio pricing is available in studio.  Also, on the "Special Offers" section of our web site you can find the current promotions as well as pricing for all of our collections.  See: http://www.searsportrait.com/cpi/en-US/offers/main/.  Although offers may not be combinable, our base pricing does not change regardless of whether or not a coupon is used.  Email subscribers do, however, occasionally receive exclusive coupons and discounts to show our appreciation.  If anyone has any additional questions on this matter, please call Sears Portrait Studio Customer Care at 888-Portrait or email [email protected].  Director of Digital Marketing and eCommerce, Sears Portrait Studio


Digital Marketing Director, Sears Portrait Studios

USA
Sears Portrait Studios Online Coupons

#3UPDATE Employee

Wed, December 19, 2012

This is incorrect information.  Sears Portrait Studio pricing is available in studio.  Also, on the "Special Offers" section of our web site you can find the current promotions as well as pricing for all of our collections.  See: http://www.searsportrait.com/cpi/en-US/offers/main/.  Although offers may not be combineable, our base pricing does not change regardless of whether or not a coupon is used.  Email subscribers do, however, occasionally receive exclusive coupons and discounts to show our appreciation.  If anyone has any additional questions on this matter, please call Sears Portrait Studios Customer Care at 888-Portrait or email [email protected].  Director of Digital Marketing and eCommerce, Sears Portrait Studio

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//