- Report: #576113
Complaint Review: Sears Rebate Center Online - Hoffman Estates Illinois
Reported By:
monroetr -
Frederick, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sears Rebate Center Online
3333 Beverly Road Hoffman Estates, 60179 Illinois, United States of America
Phone:
866-433-3008
Web:
www.mySearsrebate.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sears Rebate Center Online Sears rebate was rejected for no reason Hoffman Estates, Illinois
Purchase date: 07/09/2009
Offer name and number: H090409 07/03-07/11 $35 Installation Rebate on Any Dishwasher Over $399, OR Water Softener OR Water Heater Over $299 OR Finance Offer. Rebate paid via Prepaid MasterCard H090409
Subject: Other (Please fill in a subject below.)
Other Subject: Rebate not sent out since 07/09
Offer name and number: H090409 07/03-07/11 $35 Installation Rebate on Any Dishwasher Over $399, OR Water Softener OR Water Heater Over $299 OR Finance Offer. Rebate paid via Prepaid MasterCard H090409
Subject: Other (Please fill in a subject below.)
Other Subject: Rebate not sent out since 07/09
This rebate has been sitting in your queue since 07/09 and I'm hearing about it now?
Can you please send the rebate since all the info is in your system. Thanks. Bwlow is the info.
Unqualified
Details
Reason
Offer Number:
Submission Date: 7/9/2009
Purchase Date: 7/6/2009
Submission Date: 7/9/2009
Receipt Information:
Receipt Date: 7/6/2009
PG/Store: 02398
Reg #: 326
Reg #: 326
Any Product Item #: 22 13552
Tran #: 0083
Receipt Total: 378.08
Submission Type: POS
Submission Tracking Number: 14052010013490140001
Gift Card Number:
Gift
RE: Customer question?
From: [email protected]Sent: Thu 2/25/10 7:03 PM To: [email protected] Dear Customer,
Thank you for participating in the Sears Rebate Center Online.
You are receiving this email in response to your inquiry via the Contact Us section of the Rebate Center website.
Your status has been updated and unfortunately our records indicate that Offer required that product be purchased
at Regular price and the sales data indicates that it was not paid.
Your status has been updated to Unqualified. We apologize for your inconvenience.
If you feel that you need additional assistance, please contact our call center at 866-433-3008.
Thank you again for shopping at Sears.
Sincerely,
Your Sears Rebate Customer Care Team
Note- Please do not reply to this message.
Additional communication is facilitated by using the Contact Us page at www.mySearsrebate.com
1 Updates & Rebuttals
jim
miami,Florida,
USA
steven sears attorney irvine claims center paid $100.00 due
#2Consumer Comment
Tue, March 02, 2010
We finally got to the top chief for the rebate on-line service and got connected to a very helpful individual who got us the right department and helped us finally get our rebate check. Amazingly, the check card was used and we spent the money for more shopping a sears.
