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  • Report:  #1293260

Complaint Review: Sears Warranty - Nationwide

Reported By:
ken - HARWINTON, Connecticut, USA
Submitted:
Updated:

Sears Warranty
Nationwide, USA
Phone:
855-256-2467
Web:
sears.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I called Sears to have an appliance tech come out to house to look at my oven. When I called, the female rep told me a way to save money would be to purchase a warranty with a one time price. Ok, I said. Big mistake. I paid the one time price, using my wife's credit card. They failed to mention to me the monthly fee.  When the tech came out, he charged me again for some other addtional fee. He said there was nothing wrong with my wife's oven. She begs to differ. Cooking a turkey is one thing, but when you are cooking cakes, it must be accurate in oven temps. My wife is so mad. Anyway, I just took it on the chin. Then one day, I am looking at my wife's credit card statement. I notice all these extra charges for the last three months from Sears. I called them up. and asked what were the charges? They informed me that it was my $39.00 monthly fee for warranty. So, I asked to be canceled. Oh, now that is an additional $79.00 fee. I felt like I was on "Green Acres" talking to Mr. Haney. These people are rip-offs. They know it. Maybe there is connection to the rise and fall of Sears, and this type of behavoir from them.



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