- Report: #1307457
Complaint Review: Seat Covers Unlimited - Mesa Arizona
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Author Not Confirmed
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Seat Covers Unlimited
2937 East Main St. Mesa, 85213 Arizona, USA
Web:
http://www.seatcoversunlimited.com/
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Seat Covers Unlimited Provided damaged goods and refused to fix Mesa Arizona
Stay away from this company if you can. They have a lot of testimonies but based on my experience I can’t see how they can be from actual customers. I purchased leatherette covers for my truck (front seats and back seats) as well as floor mats. After a couple of weeks, I received the floor mats and both were for the passenger side. One had a big hole burned in it. I contacted the company and they refused to make any commitments to help me. Later they tried to tell me the hole was for the mat to attached to the car which was not true. Eventually, they said that I had to wait until they heard back from their supplier before they could make any promises! After another three weeks I received another mat and it was again for the wrong side of the car. At this point because I did not like the responses I was getting and because I had decided not to ever buy anything from that company again I gave up and did not even attempt to get them to fix the issue. Later when I received my covers for the seats I noticed that there were no directions for installing the cover on the back seat (I believe one is needed and would be very helpful). When I asked about it via email I did not even get a response this time. All and all I think this company is not very good at customer service. I am sure there are other companies out there that will earn their money and help their customers when needed. Good luck.
