I paid them 5$ to add funds to my inmate call phone system so my friend can call me. Someone stole the 5$ from the account i then contacted the customer service and Dionne answered she was very rude and unprofessional she started arguing with me about this and then she blamed the customer. and then i asked for a manager at first she said no then i asked for her ID number then she finally put me in contact with a manager who now this is all just a game with this company she is telling me that a manager will call me. they stole my money and wont return anything back to me. what crooks and frauds this company is.