- Report: #809291
Complaint Review: Select Portfolio Servicin Inc. - Salt Lake City Utah
Reported By:
Carrie -
NOBLESVILLE, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Select Portfolio Servicin Inc.
PO Box 65450 Salt Lake City, 84165 Utah, United States of America
Phone:
8002588602
Web:
www.spservicing.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Select Portfolio Servicin, Inc. Change in loan. Signed loan with Oak Street Mortg. than over to SLS now SPS Had Interest only loan at one time, somehow changed. Reported Late 26 times from SPS, but bank statment shows paid every mon Salt Lake City, Utah
Report Attachments
Originally refinanced with Oak Street Mortgage about 6 years ago. Then, SLS took over our loan and now SPS. We originally did an Interest only adj rate loan. SPS currently says no record of any interest only on original deed. Since SPS took over our loan, we have been reported 26 times late. Our bank statements show we have paid every month. The "adjustable rate" loan seems to change by the day. One conversation with SPS the monthly payment changed with in 2 hours when I called back later.
We may have short paid our payments by a few dollars and did not know of the rate change, BUT have never missed a payment. We are STUCK with SPS because of the 26 late payments they claim we have. We are in default of the loan all the time. It is hard to get an actual amount we owe to catch up. Therefor unbelievable service and late fees are added. We just want a fixed rate, they wont help, and we can not get another broker or mortgage company to refinance with because of our 26 late report and default. HELP!!!
We may have short paid our payments by a few dollars and did not know of the rate change, BUT have never missed a payment. We are STUCK with SPS because of the 26 late payments they claim we have. We are in default of the loan all the time. It is hard to get an actual amount we owe to catch up. Therefor unbelievable service and late fees are added. We just want a fixed rate, they wont help, and we can not get another broker or mortgage company to refinance with because of our 26 late report and default. HELP!!!
