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  • Report:  #466680

Complaint Review: Serra Toyota - Birmingham Alabama

Reported By:
- Leeds, Alabama,
Submitted:
Updated:

Serra Toyota
1300 Centerpoint Parkway Birmingham, 35215 Alabama, U.S.A.
Phone:
205-856-6530
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My son took the truck to the dealer for the 45000 mile service. They showed him a pamphlet and implied the recommended service included such things as top engine cleaning, brake system purge, and power steering purge. He unfortunately believed them and by the time he called me, the service department managed to fleece a grand total of $344.61. When I called another Toyota dealer in the area, I was told the recommended service would total about $55.00. Don't fall for this.

Dollie

Leeds, Alabama

U.S.A.


1 Updates & Rebuttals

Karl

Highlands Ranch,
Colorado,
U.S.A.
HELLO...DOLLIE...WELL HELLO...DOLLIE...IT'S TOO BAD...

#2Consumer Comment

Wed, July 01, 2009

THAT YOUR SON FELL FOR ALL THEIR LIES! Toyota dealers are obviously feeling the 'PINCH' in these economic times, and most of them will try to make as much money as they can on UNSUSPECTING customers who go into their Service departments because the 'Sales' of Toyota vehicles is WAY DOWN! URGENT ALERT: You DO NOT have to take your Toyota vehicle to a Toyota dealer for service! Find a mechanic in your town who specializes in foreign auto repair, such as Japanese models like Toyota, Nissan, & Honda. Go into the shop & talk to the owner & ask him or her what their LABOR charge per hour is. Then let him or her know that you're NOT HAPPY with the Toyota dealership, & you'd like to have your Toyota serviced with them in the future. NO ONE REALLY NEEDS to have their Toyota serviced at a Toyota dealership, unless it's a warranty related service, correct? You can also BUY your Toyota parts online! Simply 'Google' this- TOYOTA PARTS, and sites should appear where you can buy your PARTS! Thank you. P.S. Make sure to 'Google' the following- YOUTUBE TOYOTA SEQUOIA DEFECT YOUTUBE TOYOTA SIENNA DEFECT BUY A COROLLA GET BURNED LITERALLY TOYOTA RECALLS 1.3 MILLION CARS WHISTLEBLOWER LAWSUIT SAYS SERIOUS AUTO DEFECT REPORTS ALTERED SLUDGE POEM RIP OFF REPORT TOYOTA CHRISTMAS SONG #2 ENGINE SLUDGE, and then go to the consumeraffairs website about 'Toyota Engine Problems' and read all of them. Make sure to click on 'Airbags' and read all of them too!

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