Ken
Greeley,#2Consumer Comment
Thu, November 17, 2011
It excludes body impressions or sagging of less than 1-1/2" It excludes warranty service if mattress is unsanitary.
Latex and memory foam mattresses have entirely different warranty conditions.
The warranty is also void if the mattress is used as a trampoline by you or your kids.
Have you met ALL the terms of the warranty?
I'm sure you were told why your claim was denied and have omitted it here to bolster "your case."
What's the rest of the story, because if they are denying a lawful claim, you should be pursuing this.
If, as I suspect, something's missing here, only you know what that is.