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  • Report:  #1478847

Complaint Review: Servcorp Six Battery Road -

Reported By:
Whitetail-Admin - Singapore, Singapore
Submitted:
Updated:

Servcorp Six Battery Road
Singapore
Web:
www.servcorp.com
Categories:
Tell us has your experience with this business or person been good? What's this?

AVOID THIS PLACE & PEOPLE – we had the worst experience at Servcorp Six Battery from Anna Chavez and Sarah Myers who manage it.

The floor manager we had (Sarah Myers) is not only rude, high-handed and unpleasant – but through our stay, kept force-selling overpriced antiquated admin services despite lacking ability to understand our business.

Furthermore, after repeating mistakes like missing pre-agreed meeting times, writing wrong pricing numbers, Sarah dodged responsibility without apology, manufactured flimsy excuses and even attempted accusing us of lacking comprehension!

The FINAL straw was after agreeing on the May 14th termination date and promising disclosing all handover requirements pre-signing, Sarah sprang a PRE-MEDITATED TRAP two weeks before handover when asked co-ordinate, with a new claim that lack of written notice meant she was entitled to CHARGE an extra 3 months!

When confronted with evidence, Sarah alleged direct instruction - “my hands are tied” - from her manager (Anna Chavez, currently Greater China/SEA manager). Not only did four repeated customer service complaint emails to Anna Chavez go un-investigated, Anna provided curt rude replies, had zero interest in understanding issues, robotically boasted about her best-in-class capabilities, and ending with coercion and THREAT of legal action.

It became clear to us Anna Chavez and Sarah Myers were DESPERATE for revenue, masterminded a modus operandi of honest client MANIPULATION tricks, and was deliberately HIDING & COVERING-UP client complaints from their Servcorp HQ. AVOID THIS PLACE AND PEOPLE – the proverbial “count your fingers after shaking hands” maxim applies.



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