- Report: #1431049
Complaint Review: SFE Energy - Buffalo New York
Reported By:
Holly -
Atwater, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
SFE Energy
Buffalo, New York, United States
Web:
Sfeenergy.com
Categories:
Business Rating:
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SFE Energy Fraud Buffalo New York
Came to my door last November, 2 young girls about 7:30pm. Normally i wouldn’t answer, regretting it ever since. They asked to see my bill to explain where exactly they were going to be 'saving me money’. Stupidly I handed it to her, she asks for my phone # to start the enrollment process, I gave her a FAKE NUMBER, she tells me a test call has to be placed to that #. My husband walks in the room and says very firmly No Thanks we are not interested and tells me to close the door. I tell them Sorry we aren’t interested and she keeps saying 'but why, why did you change your mind I don’t understand why aren’t you interested’ I started to lose patience as nobody wants to be hounded like that after already POLITELY saying no. I ended up closing the door on them.
Then about 2 weeks later I get a letter saying changes were made to my ACCT. Get my pg&e bill and see SFE charged me $40. That’s when the issues start. Very hard to get ahold of, finally dod and explained the situation, when asked at the beginning of the call for my # to look up ACCT, of course she can’t find it because I never gave it to them. She tells me they will have management match the 'verification call’ with my voice from the current call and once they conclude they don’t match it will be cancelled. Got a new bill today, SFE stillllll trying to charge me. Called again, woman told me I’d need to send in picture of my DL with valid signature in order to fully cancel and 'request’ a refund. It blows my mind these 2 little girls changed the phone number to one they have access too, and used it prentending to be me on the authorization call. So incredibly, outrageously illegal and I will absolutely without hesitation get an attorney involved and will further investigate RPM Group who hires SFE and their sales team to track that girl down. In the meantime I’ll be requesting money from them that’s mine to begin with.
