- Report: #1223612
Complaint Review: Shaw Carpet - Dalton Georgia
Reported By:
Dennis Choate -
Bluefield, West Virginia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Shaw Carpet
p.o. box 40 mail drop 026-04 Dalton, 30723-0040 Georgia, USA
Web:
www.shawfloors.com
Categories:
Business Rating:
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Shaw Carpet Lowe's Filed a claim through Lowe's where carpet was purchased on 07/09/2011 due to the carpet a loss of carpet fibers causing excessive wear Dalton Georgia
I purchased 1800 sq ft of Shaw Abundant Life carpet through Lowe's on 07/09/2011. The carpet has continuously loss fibers during cleaning and now is to the point of becoming thread bear. Lowe's contacted Shaw which declined to replace the carpet. When I contacted Shaw customer service I was told it was not there problem and I must hold either Lowe's or the company who actually produced the carpet for Shaw Liable for the problem.
They took no responsibility for there on carpet warranty. I plan to file arbitration against Shaw and Lowe's who both refuse to honor the stated warranty.
