Todd
Brooklyn,#2Author of original report
Sun, June 15, 2008
Well, it has been exactly one week from the time our puppy died on Sat. June 7, 2008. We have gotten nowhere in regards to getting our money back. In fact, Sheila Rush and her managers have been extremely horrible to deal with, sending over her bogus contract and constantly stating that she has our signed contract and WILL NOT refund our money. She told us to fax over our vets letter only to find that said fax number would not go through. She then would not pick up the phone. Todd finally got to speak with Holly and she was quite horrible to him. I must stress that my husband is a very reasonable, fair, professional and decent man, and for him to come away from the conversation so upset is quite telling in the way Rush Kennel deals with their customers. I forgot to mention that when Marley, as we named him, was dying, I called the breeder and asked what I should do for my little guy. Lauren, from Rush Kennel said to be exact, "Oh, he just needs to be held and loved." I voiced my concern again about his health, and was told his brother and sister were doing well. I'd love to hear from the buyers of these Yorkies themselves to hear what they have to say, if they even exist. So, if you purchased a Yorkie pup form Rush and received her on or about June 7th, please contact me. Also, when I was speaking to Lauren, I told her that the pup smelled terrible-he was urinating upon himself. She told me that I could give him a warm bath, which I did. The poor pup was probably in shock at this point and that's when I wrapped him in a towel and grabbed my little girls and rushed to the vet's office. All within 1 hour of receiving the darling baby. Rest in Peace Marley. It does look like we will end up in court, so if anybody that was also ripped off by this woman and her staff would like to get together to see if we can make this a class action suit, please e-mail me at (((ROR redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Sincerely, Donna
Todd
Brooklyn,#3Author of original report
Sun, June 15, 2008
Well, it has been exactly one week from the time our puppy died on Sat. June 7, 2008. We have gotten nowhere in regards to getting our money back. In fact, Sheila Rush and her managers have been extremely horrible to deal with, sending over her bogus contract and constantly stating that she has our signed contract and WILL NOT refund our money. She told us to fax over our vets letter only to find that said fax number would not go through. She then would not pick up the phone. Todd finally got to speak with Holly and she was quite horrible to him. I must stress that my husband is a very reasonable, fair, professional and decent man, and for him to come away from the conversation so upset is quite telling in the way Rush Kennel deals with their customers. I forgot to mention that when Marley, as we named him, was dying, I called the breeder and asked what I should do for my little guy. Lauren, from Rush Kennel said to be exact, "Oh, he just needs to be held and loved." I voiced my concern again about his health, and was told his brother and sister were doing well. I'd love to hear from the buyers of these Yorkies themselves to hear what they have to say, if they even exist. So, if you purchased a Yorkie pup form Rush and received her on or about June 7th, please contact me. Also, when I was speaking to Lauren, I told her that the pup smelled terrible-he was urinating upon himself. She told me that I could give him a warm bath, which I did. The poor pup was probably in shock at this point and that's when I wrapped him in a towel and grabbed my little girls and rushed to the vet's office. All within 1 hour of receiving the darling baby. Rest in Peace Marley. It does look like we will end up in court, so if anybody that was also ripped off by this woman and her staff would like to get together to see if we can make this a class action suit, please e-mail me at (((ROR redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Sincerely, Donna