- Report: #1248869
Complaint Review: Shell Station - Austin Texas
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Shell Station
6511 Brush Country Austin, 78749 Texas, USA
Phone:
512-899-8283
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Shell Station Price Gouging Austin Texas
On its big signs outfront this Shell station (Wm Cannon and Brush Country) always matches the 'regular' gasoline price of the Valero Station across the street from it but then gouges its customers by 'marking up' its mid-range octain and high range octain gas prices by over 50 cents a gallon over what the Valerio station charges.
It counts on its customers being stupid and not checking the un-advertised prices on the mid-range and high range gasoline against the Valero station. I have delt with this Shell station for months and never thought to suspect the owner of such misleading tactics. My car requires mid-range octain gas and last night after filling up my car at the Shell station I just happened to take the time to drive through the Valero station to check the mid-range octain price and was shocked to find that I had paid over $ 10.00 more to fill up my car at tthe rip-off and misleading Shell station across the street.
I then decided to check the mid and high range prices at the Shell station on HW 290 West near William Cannon as well as the Exxon station on HW 290 West and Camp Ben McCullough Road. Both these stations had thier regular octain priced the same as the Rip-Off Shell station on Brush Country. But to my pleasent surprise they both had also discounted thier mid and high range gasolines consistant and fairly with the regular range advertised price. I would have paid over $10.00 less to fill up at either of these stations. The Exxon had the best price for mid-range and high-range gasoline by the way.
2 Updates & Rebuttals
coast
Florida,USA
Never assume
#2Consumer Comment
Mon, August 17, 2015
They were not misleading. You assumed the midrange was not a high price based on the price of a different product. Never assume.
Merchants have the right to charge whatever they want for their goods and services; therefore, you were not ripped off. The gas was easily available elsewhere; therefore, you were not a victim of price gouging.
The word is octane not octain.
Jim
Florida,USA
All THEIR Fault, Right?
#3Consumer Comment
Mon, August 17, 2015
All you had to do was look at the pump to see what the price of the gas is and if you don't want to pay that price, you drive away! Since it was YOU standing at the pump, YOUR eyes which could have seen the price then please tell us how its THEIR FAULT when YOU weren't a smart consumer?
